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Chem-Aqua, Inc. · 3 weeks ago

Water Treatment Account Manager

Grand Forks, ND

Full-time

Onsite

New Grad, Entry Level

Chem-Aqua, Inc. is a subsidiary of NCH Corporation, specializing in water treatment solutions. The Water Treatment Account Manager is responsible for servicing boiler and cooling water systems for existing customers, which includes chemical testing, diagnostics, and maintenance of water treatment equipment.

Customer ServiceWaterWater Purification

Responsibilities

Perform assigned water testing and sampling as required

Communicate, record, and maintain relevant information regarding treatment operations

Schedule service and sales calls, including daily, weekly and monthly reporting

Accurately report service calls

Perform diagnostics on water treatment equipment: reverse osmosis Systems, water softeners, and other water treatment/conditioning systems

Determine system condition, identify malfunctions, and take corrective actions

Provide routine preventative maintenance services; inspection, cleaning, and calibration of system components as necessary to assigned accounts

Assist in identifying additional service needs and opportunities while developing and implementing customized solutions for our customers

Maintain customer chemical inventory which may include lifting

Qualification

Water treatment experienceChemical testingMS Office proficiencyCRM software knowledgeMulti-taskingRelationship buildingOrganizational skills

Required

Must reside in the North Dakota area

Highly motivated, self-starter with the ability to build relationships

Experience in the water treatment or related industry a plus

Very organized with exceptional follow-through abilities

Ability to multi-task in an active working environment

Able to pass a drug and background check per the company requirements

High School Diploma or equivalent

Knowledgeable in MS Office applications

Knowledgeable in a CRM software or related systems

Knowledgeable in using a computer, tablet, smart phone, and other work related technology

This position requires occasionally performing activities including, but not limited to, bending, stooping, grasping, reaching, twisting, turning and/or lifting