Server Support Specialist jobs in United States
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eTeam · 4 weeks ago

Server Support Specialist

eTeam is seeking a Server Support Specialist to manage server installations and configurations in data center environments. The role involves troubleshooting, hardware maintenance, and ensuring optimal performance of servers while collaborating with IT infrastructure teams.

Information Technology
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Growth Opportunities
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H1B Sponsor Likelynote
Hiring Manager
Aditya Kumar Pandey
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Responsibilities

Install, configure, and deploy servers in data center environments, ensuring they are correctly set up for optimal performance and scalability
Perform regular maintenance and health checks on servers, including monitoring hardware performance, updating firmware, and replacing or upgrading components
Diagnose and resolve hardware and software issues related to the servers, ensuring minimal downtime and maintaining system integrity
Monitor server performance and implement corrective actions to optimize hardware's efficiency, stability, and reliability
Apply firmware updates, patches, and drivers to NVIDIA servers, ensuring compatibility with the latest software and hardware environments
Help integrate NVIDIA GB200 servers with other systems and software, ensuring compatibility and smooth communication across the network
Maintain accurate records of server configurations, maintenance schedules, and troubleshooting efforts. Generate regular reports on server health, performance, and issues
Work closely with IT infrastructure teams, network engineers, and other technical staff to ensure seamless server operations and integration with existing infrastructure
Support data center operations, ensuring that NVIDIA servers are properly rack-mounted, cabled, and positioned for optimal airflow and cooling

Qualification

Server Installation & ConfigurationTroubleshooting & RepairsServer hardwareNetworking conceptsNVIDIA hardwareServer management frameworksIT certificationsCloud platformsDocumentation & ReportingCollaboration

Required

5 years of experience in IT support, Troubleshooting etc
Bachelor's degree/High School Diploma
Proven experience working with servers or similar high-performance computing hardware
Understanding of server hardware, including CPU, memory, storage, networking components, and cooling systems
Solid understanding of networking concepts, protocols, and configurations (TCP/IP, DNS, DHCP, etc.)
Ability to lift heavy hardware components and perform physical installations and repairs in a data center environment
Ability to lift up to 30 pounds regularly
Ability to bend, stoop, crawl, kneel, crouch, reach, stand for long periods, and move about production and warehouse facilities

Preferred

Experience with NVIDIA-specific hardware and software solutions, including GPUs, CUDA, and other NVIDIA technologies
Familiarity with GPU server configurations and use cases, particularly in AI, machine learning, and high-performance computing environments
Knowledge of server management frameworks like IPMI, iLO, or similar
IT certifications (e.g., CompTIA A+, Cisco CCNA, or similar) are a plus
Familiarity with cloud platforms (AWS, Google Cloud, Azure) and their interaction with on-premises server infrastructure

Company

eTeam is a staffing agency that also provides payrolling services.

H1B Sponsorship

eTeam has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (36)
2024 (205)
2023 (11)
2022 (7)
2021 (24)
2020 (25)

Funding

Current Stage
Late Stage
Total Funding
unknown
2023-12-04Acquired

Leadership Team

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Swetta Bhatt
CEO APAC & India
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Aanchal Thakur
Chief Customer Officer
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Company data provided by crunchbase