Accounts Receivable Analyst- Direct Collection jobs in United States
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USLI ยท 1 week ago

Accounts Receivable Analyst- Direct Collection

USLI is committed to making a difference in the insurance industry through innovation and collaboration. As an Accounts Receivable Analyst on the Direct Collection team, you will prepare collection letters, resolve billing inquiries, and ensure accurate collections while maintaining high-quality customer service.

Financial ServicesInsurance
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Growth Opportunities
Hiring Manager
Riley McNamara
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Responsibilities

Prepare and mail weekly collection letters by verifying payment postings, reviewing internal billings, creating supporting documentation, processing invoices, and distributing copies to brokers, insureds and collection agencies
Investigate and resolve collection discrepancies by partnering with underwriting teams, premium data entry technicians, and external parties to correct invoicing and secure documentation
Respond to voicemail and email inquiries the same day they are received and provide clear resolution timelines when an immediate resolution is not possible
Track the collection lifecycle by documenting paid accounts, closing balances, and reviewing installment and issue files on a monthly basis
Assist with annual statement responsibilities and provide coverage for other team members as needed

Qualification

Accounts Receivable ExperienceExcelQuickBooksCommunication SkillsAttention to DetailReliability & FlexibilityCustomer Focus

Required

Bachelor's degree and/or prior accounts receivable experience
Ability to manage multiple tasks while meeting deadlines
Availability for overtime during high-volume periods as required
Strong organizational skills and the ability to manage documentation accurately and consistently
Commitment to preserving service quality standards through professional daily interactions
Basic oral and written communication skills with the ability to explain billing details clearly
Working knowledge of Excel, Word, Microsoft Outlook, and QuickBooks along with basic math skills
Willingness to support peak workloads, including evening or weekend overtime during the first quarter

Benefits

Performance-based triannual bonuses
Medical benefits paid at 100% for full-time employees and 80% for eligible part-time employees
A profit-sharing program
Free lunch every day while on-site
More than 450 annual personal and professional development courses

Company

We aspire to be the very best insurance company at underwriting insurance products for our customers.

Funding

Current Stage
Late Stage
Total Funding
unknown
2000-04-27Acquired

Leadership Team

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Aaron Miller
Senior Vice President, Chief Technology Officer
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Adam Taylor
Senior Vice President - Chief Marketing Officer, Professional Lines
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