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The Intersect Group · 3 weeks ago

Tech Support Specialist

Enon, OH

Contract

Onsite

Mid, Senior Level

$20/hr - $20/hr

The Intersect Group is hiring for a technical support specialist to support a large retail client in the Enon, OH area. The role involves providing phone and back-end support for a store refresh initiative, focusing on the transition from old systems to the new 7-11/Speedway system RIS 2.0.

ConsultingHuman ResourcesInformation TechnologyLegal

Hiring Manager

Ryen Sanchez

Responsibilities

Supporting a large store refresh initiative

Providing phone and back-end support (decommission, installs, provisioning, etc.) to onsite technicians

Fielding calls and doing the end to end implementation

Closing the store and completing within 4-6 hours

Qualification

Technical support experienceNetwork troubleshootingHelpdesk experienceWindows experiencePOS experienceRetail experienceGas station experienceCustomer service skills

Required

Some technical expertise-doesn't matter what kind of IT exp....education and certs could be included. No developers or programmers

Preferred

Windows exp

Network exp

Helpdesk exp

POS exp

Retail exp

Gas station exp

Company

The Intersect Group

The Intersect Group is a staffing and recruiting company that provides staffing and consulting services.

Founded in 2006

Atlanta, Georgia, USA

501-1000 employees

http://theintersectgroup.com

Funding

Current Stage

Late Stage

Total Funding

unknown

2017-03-31Private Equity

Leadership Team

Joe Myers

Chief Executive Officer

Michael Snyder

Chief Operating Officer and Chief Financial Officer

Recent News

PR Newswire

Medical Solutions' Rebecca Rogers Tijerino named to SIA's Global Power 150 Women in Staffing list

2025-10-09

Newswire

The Intersect Group Acquires Vincent Benjamin

2022-07-06

Company data provided by crunchbase