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Waterstone Mortgage Corporation · 1 week ago

Mortgage Loan Processor

Rapid City, SD

Full-time

Onsite

Senior Level

5+ years exp

Waterstone Mortgage Corporation is seeking a Processor III for their Rapid City, SD branch to enhance their team in a fast-paced, high-volume environment. The role focuses on processing mortgage loans efficiently while ensuring compliance and maintaining customer satisfaction.

Financial ServicesMortgageReal Estate

Responsibilities

Review new file within 48 hours of receipt and verify that compliance documents were issued within proper time frame. Notify the appropriate staff member if additional documentation or information is needed

Ability to maintain a pipeline of 20 to 30 files and/or three to five loan originators

Order all necessary documents to satisfy AU and/or product requirements from Loan Originator, customer or Vendor

Track all requested documents in Encompass

Review documentation received within 24 hours of receipt for discrepancies, omitted data, calculate verified income, verify assets and update Encompass based on verified information

Immediately notify Loan Originator of any discrepancies on documentation. Loan Originator will determine necessary remedies

Prepare loan for underwriting submission by utilizing investor's submission checklist

Clear any approval or suspense conditions as outlined by the underwriter

Ensure that all appropriate closing documentation is in the loan file (i.e. title documentation, home owners insurance, etc.). Documents are to be reviewed within 24 hours of receipt and communicated with Loan Originators

Loans are to be processed to meet contract deadlines and rate lock expiration dates

File to be given to closing department within timelines established by WMC

Assist other processors, Underwriters and Closing departments as needed

Respond to customer inquiries and other related parties on a transaction as needed

Assist with the clearing of post-closing exceptions received by investor to ensure WMC does not incur any financial loss

Knowledge of current state's mortgage lending laws

Order FHA and VA case numbers on government sites

Possess knowledge of Real Estate compliance guidelines and ability to implement them

Maintain a focus on enhancing customer service skills and knowledge

Complete any additional duties as assigned by management

Complete regulatory and compliance training, as required

Assist WMC employees and departments as needed

Qualification

Mortgage loan processingFHA loan processingVA loan processingEncompass softwareReal Estate complianceCustomer service skillsAttention to detailProblem-solving skills