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Michaels Stores · 2 weeks ago

Sr Manager- Infrastructure

Irving-Irving Corporate Office-3939 West John Carpenter Freeway

Full-time

Onsite

Senior Level

Michaels Stores is a leading destination for creativity and celebration, operating over 1,300 stores across North America. They are seeking a Sr Manager - Infrastructure to provide vision and leadership for technology strategies, directing the planning, engineering, implementation, and support of enterprise networks and architecture solutions.

EducationMarketplaceRetail

H1B Sponsor Likely

Responsibilities

Hands on manager leading team of network engineers, leads the effort to establish operational/architectural standards, and directs activities associated with project adherence to those standards

Monitors compliance with the organization's architecture standards among employees, contractors, and third parties

Provides advice and consulting to senior management and the business areas in the development and implementation of technology solutions

Acts as the infrastructure technology expert across the network and security domains and sets technology direction and plans

Directs the research and development activities required to evaluate, select, acquire and implement technology systems and solutions

Directs operational, support relationships and outcomes with key outsourcing service providers

Leads the effort to establish operational processes for systems patching, updates, and upgrades

Partners with the Director of Systems & Database engineering to drive and own the incident management and recovery process

Ensures key ITIL based metrics are in place to measure and enforce service delivery

Designs, implements, and maintains an effective disaster recovery program and the associated technologies

Provides oversight of the disaster recovery and business continuity program

Leads the annual disaster recovery testing program

Selects and manages appropriate 3rd party providers for key infrastructure services, support, and technology implementations

Directs the management and renewal of maintenance contracts and services required to deliver daily infrastructure services to the company

Owns financial planning and analysis for expense and project budgets

Manages capital and expenses budget according to plan

Hires and manages a highly effective team

Leads and coaches, employees, contractors, and consultants with respect to technology direction, engineering, architecture, and support of the infrastructure

Operations support

Project support

Architecture and new technology

Other duties as assigned

Qualification

Infrastructure EngineeringNetwork ArchitectureDisaster RecoveryITIL MetricsConsultingTeam LeadershipProject Management

Required

Hands on manager leading team of network engineers

Leads the effort to establish operational/architectural standards

Directs activities associated with project adherence to those standards