TD · 1 month ago
Senior Manager, Internal Audit Change Management
United States
Full-time
Remote
Senior Level, Lead/Staff
$119K/yr - $194K/yr
10+ years expTD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. The Senior Manager, Audit Change Management is a strategic leadership role responsible for overseeing and guiding the delivery of change management activities across highly complex initiatives, programs, and projects with significant Internal Audit impact.
BankingFinanceFinancial ServicesWealth Management
Responsibilities
Oversees and leads a large and/or highly complex, and diverse business management function for an area of significant risk, complexity or scope
Strategic partner to leadership team on the management of the portfolio and financials, with deep industry, external / internal, enterprise knowledge, recognizing and anticipating emerging trends and; identifying operational efficiencies and opportunities with other business management / enterprise areas
Facilitates key strategic discussions and provide thought leadership to executive audience (output may include strategic roadmap and/or deliverables/ frameworks/ short to long term goals etc.)
Sets operational team direction and collaborate with others to execute on common goals
Focus on longer-range planning for functional area (e.g. 12 months or greater)
Lead the design, implementation, and continuous evolution of change management strategies and plans for strategy and transformation initiatives
Oversee the development and deployment of change management best practices, methodologies, and tools
Anticipate emerging trends and risks, recommending large-scale change initiatives as needed
Ensure alignment of change management activities with Internal Audit strategies, operating models, and organizational goals
Maintain a culture of risk management and control, ensuring compliance with internal policies, external regulations, and industry standards
Identify, mitigate, and report on risk issues, ensuring appropriate escalation and resolution processes are followed
Oversee the monitoring and reporting of change management activities, assessing effectiveness and implementing continuous improvements
Act as a strategic partner to Audit Senior Leadership, providing expert advice and thought leadership on change management
Facilitate key strategic discussions, influence decision-making, and contribute to the overall discipline and strategy for change management across the enterprise
Develops, communicates and implements a holistic strategy for own specific business management function in support of and integrated with the overall business strategy
Oversees / leads / manages and plans a work activities that may require alignment across multiple areas
Leads the team in the development and/or integrated implementation of policies / processes / procedures / changes across multiple functional areas
Leads partner to management and respective teams for area of specialization with industry, external and internal, enterprise and business awareness; recognizing and anticipating emerging trends and; identifying issues and opportunities and recommending action to senior management
Acts as a strategic partner by leading relationships with key enterprise partners and interfacing with respective leadership team to effectively manage own business management area and clarify scope of accountabilities while influencing and aligning others as needed
Ensures an integrated and aggregated view of all related activities across the overall function providing escalations, recommendations, and decision support to leadership
Forecasts programs / initiatives and demand, and coordinate prioritization of the portfolio/ initiatives with key stakeholders
Provides functional / business level communications to ensure messages to stakeholders and/or employees are consistent, appropriate and aligned to business strategies and executive management direction
Ensures team adheres to enterprise frameworks and methodologies related to overall business management activities
Leads relationships with corporate and/or control functions to ensure alignment with enterprise and/or regulatory requirements
Supports team in staying knowledgeable on emerging issues, trends, and evolving regulatory requirements and assess potential impacts to the Bank
Assesses / identifies key issues and escalate to appropriate levels and relevant stakeholders and business management where required
Maintains a culture of risk management and control, supported by effective processes and sound infrastructure an in alignment with risk appetite
Identifies, mitigates and reports on risk issues per enterprise policy / guidelines and ensures appropriate escalation processes are followed
Ensures business operations are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals, and physical control of assets)
Works closely with key business leaders to optimize TDBGs resources and leverage TDs operating model to maximize efficiency, effectiveness and scale
Leads or contributes to cross-functional / enterprise initiatives as an organizational or subject matter expert helping to identify risk / provide guidance for complex situations
May lead relevant governance meetings or committees and related deliverables / outcomes representing the business on governance and control issues
Manages oversight process, risk-based identification and monitoring of related risks and regulatory compliance across the supported functions, while ensuring key controls and processes are effectively managed
Oversees or leads the facilitation and/or implementation of action/remediation plans to address performance/risk/governance issues
Collaborate with business leaders, sponsors, and stakeholders to drive successful adoption of change and benefits realization
Provide advice and guidance on leveraging strategic change management principles to support business outcomes
Lead communication and engagement activities to ensure all impacted stakeholders are informed and involved throughout the change lifecycle
Lead, coach, and mentor a high-performing team of change management managers, analysts, and specialists
Manage resource allocation, performance management, and talent development to ensure project success and business results
Responsible for management of the overall team(s) providing both leadership and guidance
Sets targets and objectives for the team, and deliver results
Grows team expertise to align with enterprise demand and the Bank's direction; assess team skills and capabilities and continually looks for ways to provide and enhance the value delivered
Fosters an environment / culture that encourages productivity, innovation, process improvement, teamwork and a high level of professionalism
Co-ordinates necessary resources to ensure completion by deadlines
Provides coaching, development, succession, recruitment, resource management and overall team leadership for team members and provide regular input into team members assessment of performance and development plans
Prioritizes and manages own workload in order to deliver quality results and meet timelines
Supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/ points of interest
Identifies and recommends opportunities to enhance productivity, effectiveness and operational efficiency
Establishes effective relationships across multiple business and technology partners, program and project managers
Participates in knowledge transfer within the team and business units
Qualification
Required
Undergraduate degree required
10+ years relevant experience
5+ years of Internal Audit Professional Practices or audit delivery experience
10+ years of related experience within large organizations, including experience in project environments
Advanced knowledge of change management principles, industry best practices, project management, organizational practices, and business transformation
Strong understanding of risk management, regulatory standards, and compliance requirements
Proven ability to lead, plan, implement, and evaluate complex change initiatives
Excellent communication, relationship-building, and stakeholder management skills
Proficiency in analytical software tools, data analysis methods, and reporting techniques, including MS Office
Demonstrated ability to exercise sound judgment, prioritize work, and handle confidential information with discretion
Ability to contribute to strategic direction and provide advice to senior leadership
Ability to forecast initiatives and demand to support annual strategic planning
Skill in mentoring, coaching, and performance management
Ability to work collaboratively across teams and functions, both as a leader and as a team member
Strong analytical, organizational, and problem-solving skills
Preferred
Graduate degree in a related field is considered an asset
Relevant Change Management accreditations, including PROSCI
Benefits
Health and well-being benefits
Savings and retirement programs
Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
Banking benefits and discounts
Career development
Reward and recognition
Company
The Toronto-Dominion Bank & its subsidiaries are collectively known as TD Bank Group (TD).
10001+ employees
H1B Sponsorship
TD has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
2020 (6)
Funding
Current Stage
Late StageTotal Funding
$65MKey Investors
U.S. Department of the Treasury
2023-10-03Grant· $65M
Leadership Team
Brian Jacobson
Chief of Staff to the CEO, TD Bank, America's Most Convenient Bank
F
Foster Glenn
SVP, Chief Information Security Officer
Recent News
Winnipeg Free Press
2026-01-09
2026-01-06
2026-01-03
Company data provided by crunchbase