Rapid Response Monitoring · 1 week ago
Customer Service Account Coordinator ($21/hour - 2nd Shift)
Syracuse, NY
Contract
Onsite
New Grad, Entry Level
$21/hr - $21.50/hrRapid Response Monitoring is a critical response center focused on saving lives and protecting homes and businesses. As a Customer Service Account Coordinator, you will handle client inquiries and ensure accurate data entry to meet customer needs efficiently.
ElectronicsHealth CareInformation TechnologyMedical
No H1B
Security Clearance Required
Responsibilities
Receive inquiries from clients via phone, email, and fax
Triage and field questions from clients
Input contract information in our database
Implement client account transfers and verify changes
Ensure all client account entries adhere to jurisdictional regulations
Provide team members with proofreading, scanning, mailing, and other administrative support
Qualification
Required
High School diploma required
Attention to detail, with an ability to stay focused on assigned tasks
Basic computer and typing skills
Good communication - written and verbal, particularly on the phone
Many of our positions require an extra level of screening to obtain Department of Defense security clearance
Successfully clear drug screen and background check to meet industry and security licensing requirements
Preferred
Associate's or equivalent military experience preferred
Data Entry experience is preferred
Benefits
Medical, Dental, Vision, and 401k
Paid vacation and sick time
Wellness program and wellness days off
Internal advancement opportunities
Company
Rapid Response Monitoring
Rapid Response Monitoring is a Critical Events Response Center specializing in direct integrations with existing platforms.
Founded in 1992
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2002-07-31Debt Financing
Leadership Team
Russell MacDonnell
Chairman, CEO & Co-Founder
Chad Wright
Chief Technology Officer
Recent News
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