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Mystic Lake Casino Hotel · 2 weeks ago

VIP Host

Prior Lake, MN

Full-time

Onsite

Entry Level

1+ years exp

Mystic Lake Casino Hotel is seeking a VIP Host to join their Marketing Team. The role involves supporting VIP guests by ensuring their visits are enjoyable and unforgettable while building and maintaining relationships through exceptional service.

CasinoGamblingMedia and Entertainment

Responsibilities

Responsible for building and maintaining relationships with VIP guests through the delivery of exceptional guest service

Manage all aspects of the VIP guest experience while on property, while constantly striving to delight our guests, exceeding their expectations through gracious, enthusiastic, and personalized service

VIP Hosts will work to engage with guests using a rich set of tools, which will include real time data about their play

Members of this team will work in a collaborative environment and will be held accountable for delivery of superior guest service

Qualification

Guest services experienceInterpersonal communicationTime managementAttention to detailIndependent decision makingCustomer service skillsProficient in software

Required

Must be 18 years of age or older

High School diploma or GED equivalent

One year of guest services, casino marketing, professional consumer sales, or similar experience

Demonstrated excellent interpersonal communication skills

Proficient in e-mail, word processing, spreadsheets, and database software

Ability to think independently in making decisions to maximize the guest service experience

Ability to effectively manage time and perform multiple tasks simultaneously

Strong attention to detail

Preferred

college degree preferred

Benefits

Health benefits

Medical, dental, life and disability insurance

Onsite medical clinics and pharmacy

401(k) retirement plan

Paid time off

Wellness programs

Discounts on childcare

Fuel

Bus passes

Fitness membership

Free uniforms

Free uniform cleaning

Tuition reimbursement

Company

Mystic Lake Casino Hotel

Mystic Lake Casino Hotel is a casino that offers nonstop gaming action, dining, drinks and entertainment services.

Founded in 1992

Prior Lake, Minnesota, USA

1001-5000 employees

https://mysticlake.com/

Funding

Current Stage

Late Stage

Leadership Team

Katie Alger

Talent Acquisition Partner

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