Spa Receptionist jobs in United States
cer-icon
Apply on Employer Site
company-logo

Mövenpick Hotels & Resorts · 3 weeks ago

Spa Receptionist

positionAll, MO
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level

Mövenpick Hotels & Resorts is a hospitality company with a location in 6th of October City, Egypt. They are seeking a Spa Receptionist to greet guests, manage appointments, and provide information about spa services while ensuring a welcoming environment for guests.

HospitalityHotelLeisure

Responsibilities

Greet guests warmly and professionally upon arrival, answering any initial inquiries
Schedule and confirm appointments, ensuring accuracy and availability
Provide information about spa services, packages, and promotions
Handle guest requests and inquiries promptly and efficiently
Address any guest concerns or complaints with professionalism and empathy, seeking resolution
Build and maintain strong relationships with guests to foster loyalty
Manage the reception area, ensuring it is clean, organized, and well-stocked
Answer and direct phone calls professionally
Process payments and handle cash transactions accurately
Maintain accurate records of appointments, guest information, and daily transactions
Assist with inventory management of spa products and supplies
Prepare treatment rooms for each guest, ensuring they are clean, stocked, and welcoming
Assist therapists with guest check-in and check-out procedures as needed
Promote spa memberships, packages, and special offers
Provide information about spa events and promotions
Assist with the development of marketing materials as needed

Qualification

Customer service experienceMicrosoft Office SuiteCommunication skillsOrganizational skillsTeamworkTime-management skills

Required

High school diploma or equivalent
Excellent communication and interpersonal skills
Strong organizational and time-management skills
Ability to work independently and as part of a team
Proficiency in Microsoft Office Suite or similar software

Preferred

Prior experience in customer service, hospitality, or a related field preferred

Company

Mövenpick Hotels & Resorts

twittertwittertwitter
company-logo
Mövenpick Hotels & Resorts is an international upscale hotel management company.
dateFounded in 1973
location
Accra, Greater Accra, GHA
people-size10001+ employees
web-link
http://www.movenpick.com/

Funding

Current Stage
Late Stage
Total Funding
unknown
2018-04-30Acquired

Recent News

EIN Presswire
Mövenpick Hotel Waad Al Shamal: Green Leadership in Saudi Arabia’s Northern Province
2025-12-12
KT PRESS
Mövenpick Hotel Kigali Opens Its Doors in Rwanda, Expanding Accor’s Footprint Across Africa
2025-12-10
Rwanda New Times
Investor confidence grows as Mövenpick enters Rwandan hospitality scene
2025-10-23
Company data provided by crunchbase