PFP Services · 2 weeks ago
Relationship Development Specialist
PFP Services is seeking an Associate Relationship Development Specialist to provide administrative and reporting support to the Relationship Development team. This role involves coordinating off-site visits and partner engagement activities with Credit Union Partners and Sales Agents.
Responsibilities
Schedule off-site visits for Credit Union Partners and Sales Agents
Record and maintain data from off-site visits using the CRM system, including non-branch activity logs
Assist Support Specialists with data entry, CRM updates, projects, and daily operational tasks
Coordinate the mailing of marketing materials to business contacts prior to scheduled visits
Provide Credit Union Partners with reports on communication efforts, visit activity, and upcoming scheduled assignments
Perform additional duties as assigned
Qualification
Required
Demonstrated commitment to integrity, drive, passion, resilience, and caring for others
Bachelor's degree or a minimum of two years of scheduling experience required
Strong organizational skills with exceptional attention to detail
Excellent time management and prioritization abilities
Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
Strong customer service orientation
Ability to work independently and collaboratively in a team environment
Excellent verbal and written communication skills
Strong listening and analytical skills
Ability to meet deadlines and manage multiple tasks simultaneously
Ability to obtain a state insurance license
Preferred
Experience working with CRM systems and data-based software
Benefits
Monthly bonus incentives based on performance
Company
PFP Services
PFP has been providing credit union families and friends with high-quality, affordable insurance protection since 1973 and has grown to serve hundreds of credit unions throughout the country.