PT Solutions Physical Therapy · 3 weeks ago
Front Office Manager
Franklin, WI
Full-time
Onsite
Mid, Senior LevelPT Solutions Physical Therapy is committed to expanding access to quality care and fostering a community of professionals. As a Front Office Manager, you will oversee daily operations across multiple clinics, focusing on staff performance and patient interaction while ensuring adherence to the company's mission and values.
FitnessHealth CareWellness
Responsibilities
Ability to perform at or above budgeted metrics for visits and evaluations
Works closely with Operations and Administrative Leaders
Act as a hiring manager for all open front office positions
Job is to be performed in clinics by spending time in every district, 2x per month with meaningful presence by interaction with patients and staff
Provide coaching that focuses on district front office performance to Referral Management, POC adherence and Customer Service expectations
Accountable for education region on front office process updates
Monitor KPI performance of every clinic regularly. Accountable for all front office KPI’s
Manage front office labor and schedules
Provide coaching to Front Office Supervisors to people manager
Participate in side – by – side mentoring or coaching of staff struggling and matching high performers with mentees for side by side opportunities
Perform other duties or special projects as assigned
Qualification
Required
PT Solutions requires at minimum, a High School or GED diploma. Submission of diploma for the highest level of education obtained will be required
Keyboarding skills, with the ability to type 45 words per minute preferred
Strong interpersonal, oral (including telephone skills) and written communication skills
Good organization skills and an ability to prioritize to meet deadlines
Proficiency in Microsoft Word, Excel, Window-based applications
Excellent communication and relationship-building skills
Complete understanding of medical reimbursement and technology
Knowledge of basic bookkeeping and accounts receivable principles including basic working knowledge of all standard office equipment
Must have demonstrated skill in prioritizing daily responsibilities and crises to handle a heavy workload
Must be able to work successfully in a fast-paced environment
Strong customer service skills
Knowledge of federal and state employment laws and regulations
Preferred
Keyboarding skills, with the ability to type 45 words per minute preferred
Benefits
Competitive compensation with ability to earn performance-based incentives
Foster a positive work environment by living clinically through PT Solutions core values
Professional development and career progression
Fitness incentive
Insurance benefits
Employee assistance program
401k and profit sharing
PTO package to include employee illness bank (EIB) accrual
Company
PT Solutions Physical Therapy
PT Solutions Physical Therapy provider operates as a physical therapy office.
Founded in 2003
1001-5000 employees
H1B Sponsorship
PT Solutions Physical Therapy has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (16)
2023 (10)
2022 (2)
Funding
Current Stage
Late StageLeadership Team
Dale Yake
Founder/CEO
Recent News
2025-03-25
Company data provided by crunchbase