BeaconFire Inc. ยท 2 weeks ago
SmartComm Administrator
Los Angeles, CA
Contract
Onsite
Mid LevelBeaconFire Inc. is seeking a SmartComm Administrator for their client in Los Angeles, CA. This role involves the maintenance, configuration, and administration of the Smart Communications platform to ensure it meets the organization's business and customer engagement needs.
Artificial Intelligence (AI)Information TechnologyIT InfrastructureMachine LearningManufacturing
Hiring Manager
Amit Jha
Responsibilities
Administer and configure the Smart Communications platform to ensure optimal performance, security, and compliance
Manage system integrations between SmartComm and other enterprise applications such as CRM systems (e.g., Salesforce), policy management systems (e.g., Guidewire), and customer databases
Design, configure, and maintain SmartComm templates for generating high-quality documents and multichannel communications (e.g., print, email, and web)
Handle administrative activities including managing user access, resource ownership, version control, and workflow processes
Monitor and analyze application logs to identify and resolve SmartComm-related issues in a timely manner
Maintain comprehensive documentation of system configurations, processes, and integrations for auditability and knowledge sharing
Work closely with business analysts and stakeholders to gather requirements and implement solutions that meet evolving business needs
Collaborate with development teams to support a DevOps approach for application updates and deployments, particularly in a cloud environment (e.g., Azure or AWS)
Act as a subject matter expert for the Smart Communications platform, providing technical guidance and training to end-users and team members
Qualification
Required
Experience in administering and configuring the Smart Communications platform
Ability to manage system integrations between SmartComm and other enterprise applications such as CRM systems (e.g., Salesforce) and policy management systems (e.g., Guidewire)
Experience in designing, configuring, and maintaining SmartComm templates for generating high-quality documents and multichannel communications (e.g., print, email, and web)
Ability to handle administrative activities including managing user access, resource ownership, version control, and workflow processes
Experience in monitoring and analyzing application logs to identify and resolve SmartComm-related issues
Ability to maintain comprehensive documentation of system configurations, processes, and integrations for auditability and knowledge sharing
Experience working closely with business analysts and stakeholders to gather requirements and implement solutions
Ability to collaborate with development teams to support a DevOps approach for application updates and deployments, particularly in a cloud environment (e.g., Azure or AWS)
Ability to act as a subject matter expert for the Smart Communications platform, providing technical guidance and training to end-users and team members
Company
BeaconFire Inc.
BeaconFire is a leading technology consulting and professional services organization.
501-1000 employees
H1B Sponsorship
BeaconFire Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (121)
2024 (63)
2023 (34)
2022 (40)
2021 (15)
2020 (1)
Funding
Current Stage
Late StageCompany data provided by crunchbase