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Inovalon · 18 hours ago

Product Operations Manager

Canonsburg, PA

Full-time

Hybrid

Mid Level

$77K/yr - $96K/yr

3+ years exp

Inovalon is a company focused on transforming the healthcare ecosystem through technology and data-driven solutions. The Product Operations Manager will combine operational responsibility and program management to drive business operations excellence, partnering with various functions to support product launches and manage vendor relationships.

AnalyticsHealth CareInformation Technology

No H1B

Responsibilities

Establish and maintain positive relationships with key stakeholders, leadership, and external vendors

Oversee and/or support cross-functional product initiatives in partnership with Product, Management and Leadership, ensuring timely and budget-conscious delivery

Identify key issues, gaps or problems and drives resolution of assigned areas to continuously improve the operation from both a quality and cost perspective

Contribute to executive-level reporting to support strategic decision-making using business intelligence and product analytics tools

Champion department and customer-facing improvements including productivity tracking, dashboard management, and operational reporting

Serve as subject matter expert for Senior Management across assigned Product and Operational areas

Lead or support operational initiatives focused on product performance measurement, process optimization, and technology enhancement planning

Maintain compliance with Inovalon’s policies, procedures and mission statement

Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position; and

Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving the operational and financial success of the Company

Qualification

Product ManagementSoftware Development LifecycleBusiness Intelligence toolsAgile methodologiesMicrosoft 365Analytical skillsHealthcare industry experienceProblem-solving skillsCommunication skillsDetail-oriented

Required

Minimum 3 years of experience in Product Operations, Product Management, or a combination of these disciplines

Experience working within the Software Development Lifecycle (SDLC) for a SaaS technology driven organization

Strong analytical and problem-solving skills, with the ability to understand both business and technical dimensions and lead process improvement initiatives

Proven ability to quickly grasp new concepts, plan work, and execute projects in a fast-paced environment

Effective verbal and written communication skills, with the ability to interact across all organizational levels

Detail-oriented, with an entrepreneurial mindset and a strong sense of accountability; manage multiple priorities independently under tight deadlines

Advanced Microsoft 365 (M365) skills—including Excel, PowerPoint, SharePoint, MS Lists and Copilot—to support ongoing initiatives and AI adoption

Experience with Business Intelligence tools such as Power BI or similar platforms

Solid understanding of Product Management principles and Agile methodologies; previous hands-on experience is a bonus

Previous Healthcare industry experience is a plus

Bachelor's Degree or equivalent experience required