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Zurich Cover-More · 3 weeks ago

Underwriter

Uxbridge, MA

Full-time

Hybrid

Entry, Mid Level

Zurich Cover-More is one of the world’s leading travel insurance and assistance providers, protecting over 20 million travelers annually. The Underwriter role involves ensuring policy wording accuracy and compliance, maintaining relationships with business partners, and supporting the development of new insurance products.

Insurance

Responsibilities

Act as the go-to expert for policy wording, ensuring all documents are accurate, compliant, and customer-friendly

Review, draft, and update policy wordings in line with regulatory requirements and Zurich Cover-More standards

Work with the underwriting team on the transfer of an existing portfolio, maintaining strong relationships with business partners, customers, and internal teams

Identify and address risks or issues during the transition, ensuring continuity of cover and service

Work closely with underwriting, legal, compliance, and product teams to deliver high-quality outcomes

Support the development of new products or changes to existing ones, focusing on wording clarity and customer benefit

Assess competitors’ products in markets by distribution channel

Review commercial terms, conduct risk, internal Underwriting governance

Align with Partnerships and direct sales teams to understand different audiences in different market and ensure delivery of product fit

Use customer insights to provide direction for product amendments

Qualification

Underwriting experiencePolicy wording reviewInsurance qualificationsCustomer serviceTeam collaboration

Required

Proven experience in an assistant or underwriting role, ideally general insurance personal lines within an Insurer but will consider broking experience, claims roles, customer service, preferably with touchpoints with multiple markets

Familiarity with policy wording reviews

Willing to support colleagues, share expertise, and work together for the best customer outcomes

Relevant insurance qualifications (or working towards them)