Sr. Endpoint Services Technician jobs in United States
cer-icon
Apply on Employer Site
company-logo

BGSF ยท 2 weeks ago

Sr. Endpoint Services Technician

positionNashville, TN
timeFull-time
remoteOnsite
senioritySenior Level
date5+ years exp

BGSF is seeking an Endpoint Services Senior Technician for a long-term opportunity. This position provides advanced on-site IT support for end-users, including desktop hardware and software troubleshooting, application support, and network diagnostics.

ConsultingEmploymentHuman ResourcesInformation TechnologyProperty ManagementRecruitingStaffing Agency
check
Growth Opportunities
check
H1B Sponsor Likelynote
Hiring Manager
Amy Monroe
linkedin

Responsibilities

Assist with providing hardware and software support for end users either in person or using our remote support software
Updating incidents tracked in our ticketing system and meeting contractual service level agreements
Work closely with client supporting their needs while displaying a high level of professionalism
Be a productive team member on other IT projects working well under the direction of the other team leads or project managers as well as providing technical assistance as requested in support of projects
Assist with managing projects as needed, following documented project management procedures and working closely with other IT resources during the project
Ability to learn and support customized software and be able to build or update any supporting documentation for installation, configuration, and administration
Perform other duties related to hardware and software desktop support as required
Work with vendor support teams during efforts to resolve escalated issues
Some materials handling and shipping/receiving may be required

Qualification

PC hardware supportPC software supportITIL incident managementActive DirectoryAzureIntuneManageEngineEnd-user supportTechnical assistanceProject management

Required

5+ years of experience in PC hardware and software support is required
Experience supporting end-users is required
Knowledge and use of a ITIL based incident management system such as Microsoft Service Manager or ServiceNow is required

Preferred

Experience with ManageEngine is a plus

Company

BGSF

twittertwittertwitter
Glassdoor4.1
company-logo
BGSF (NYSE: BGSF) is a diversified consulting and staffing company that offers workforce solutions across a range of industries.
dateFounded in 2007
location
Plano, Texas, USA
people-size501-1000 employees
web-link
https://bgsf.com

H1B Sponsorship

BGSF has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (5)
2022 (3)
2020 (6)

Funding

Current Stage
Public Company
Total Funding
unknown
Key Investors
Patriot Capital
2015-09-10Post Ipo Debt
2014-10-27IPO

Leadership Team

leader-logo
Dennis Waggoner
Vice President, Strategic Customers
linkedin
leader-logo
Donna Carroll
Member Board of Directors - Audit and Compensation Committee Member
linkedin

Recent News

thefly.com
BG Staffing reports Q3 adjusted EPS 8c vs. 1c last quarter
2025-11-08
thefly.com
BG Staffing board approves $5M stock repurchase program
2025-11-08
thefly.com
BG Staffing announces special cash dividend of $2.00 per share
2025-09-12
Company data provided by crunchbase