Farmers Insurance Mile High District · 1 week ago
Farmers Insurance Customer Service Representative
Aurora, CO
Full-time
Hybrid
Entry Level
$40K/yr - $60K/yr
1+ years expFarmers Insurance Mile High District is seeking a driven and personable Customer Service Representative to join their growing team of insurance professionals. In this role, you will provide exceptional customer service, identify sales opportunities, and contribute to the agency's growth through relationship-building and cross-selling products.
Insurance
Responsibilities
Deliver exceptional customer service through phone, email, and in-person interactions
Assist clients with policy questions, billing, coverage changes, and account updates
Proactively identify customer needs and confidently recommend additional insurance products (cross-sell)
Ask satisfied clients for referrals and help generate new business opportunities
Process policy renewals and ensure all documentation is accurate and complete
Collaborate with team members to resolve complex service or coverage issues
Stay up-to-date on Farmers Insurance products, underwriting guidelines, and compliance policies
Qualification
Required
Willingness to obtain a Property & Casualty license (study materials provided by Farmers at no cost)
High school diploma or equivalent required
Strong interpersonal and communication skills (handling 50-100 calls daily)
Organized, detail-oriented, and comfortable handling multiple priorities
Familiar with basic Microsoft computer applications and data entry
Preferred
1-2 years of prior insurance industry experience preferred - but not required
Bilingual (Spanish/English) highly encouraged to apply
Benefits
Paid training and support to obtain necessary insurance licenses
Career advancement opportunities within the district and toward Agency Ownership
Paid Time Off (PTO)
Consistent Monday-Friday schedule (no weekends)
Hybrid work flexibility available after tenure is established
Health, Vision, and Dental benefits (availability varies by agency)
Positive, collaborative, and growth-minded work environment
Company
Farmers Insurance Mile High District
As a Farmers district manager, I’m ready with guidance and resources that can help you grow your business.
Centennial, Colorado, US
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase