Holland & Knight LLP · 1 month ago
Practice Acceleration Manager
Chattanooga
Full-time
Hybrid
Senior Level
$142K/yr - $212K/yr
5+ years expHolland & Knight LLP is a leading law firm seeking a Practice Acceleration Manager to enhance legal service delivery through innovative technology and process improvements. The role involves advising practice areas on technology solutions, managing change initiatives, and supporting the adoption of knowledge management tools and practices.
Law Practice
Responsibilities
Serve as a strategic advisor and thought partner to attorneys and legal professionals by assessing needs, identifying practice pain points and technology use cases, and recommending innovative legal technology solutions
Spearhead ongoing awareness and adoption of KM tools and practices, including development of training materials and timely and practical hands-on training and guidance to attorneys and legal professionals
Serve as a subject matter expert to connect colleagues with the relevant information, resources, work product and/or other colleagues in response to requests for information
Support and collaborate with peers to promote and support KM initiatives and exchange best practices
Represent the KM Team in meetings and presentations
Communicate complex technical concepts in a clear, accessible manner to legal professionals and clients
Promote and encourage use of the Firm’s Knowledge Bank within assigned practice groups, and maintain and continuously update content within the system
Assist with precedent resource requests and knowledge maintenance
Ongoing support for and deep familiarity with KM resources and solutions in order to provide planned, ad hoc and just-in-time training and serve as a resource for troubleshooting and enhancements
Help evaluate and assess legal tech for potential applicability and effectiveness in legal practice and processes
Support design and development of legal tech solutions, including conducting technology pilots and proofs of concept and assisting with usability and accessibility testing
Oversee rollout and change management efforts to ensure successful technology adoption within practice groups
Identify and establish the prioritization of solution requirements provided by attorneys and legal professionals
Monitor legal tech trends and advise colleagues on emerging tools and best practices, fostering a culture of knowledge sharing
Support multiple projects simultaneously, ensuring timely delivery and high-quality outcomes
Track usage, adoption, and performance metrics of solutions/sites to evaluate impact and guide improvements
Prepare reports and presentations for KM and firm leadership
Expected to maintain a regular and predictable work schedule and full attention to and engagement in work activities on behalf of the firm during business hours unless otherwise approved or required by applicable law
Special projects and duties as assigned
Qualification
Required
Bachelor's Degree required. J.D. preferred
At least 5 years of experience in the legal industry
Ability to work effectively, both independently and with others, in a cooperative, enthusiastic, and friendly manner to accomplish position functions and participate in team efforts
Ability to manage multiple, simultaneous and demanding deadlines, prioritizing effectively
Highly organized, proactive, and team-oriented with a change-agent mindset
Familiarity with change management, project management, and process improvement
Accountability for completion of all aspect of projects from beginning to end including all follow-up
Ability to adhere to the confidential nature of the legal environment
Demonstrated ability to apply business analysis skills to systematically assess problems, gather balanced input, draw sound conclusions, and translate them into decisions and actions; comfortable asking questions and guiding others as needed
Proficiency in communicating complex concepts and their value in tangible, easily understood terms (technology and legal concepts) to a variety of stakeholders
Advanced proficiency in Microsoft Office Suite applications
Outstanding communication skills that enable clear, effective, concise oral and written communication of technical and legal information to all levels of the organization – including non-technical users, members of other department, and leadership
Ability to liaise with attorneys and other non-technical users and translate their needs into solutions
High level of customer service
Ability to sit or stand for extended periods of time
Moderate or advanced keyboard usage
Preferred
Familiarity with the legal innovation and legal technology ecosystem, including the benefits and risks of generative AI
Benefits
Comprehensive medical (PPO and HDHPs)
Dental and vision plans including coverage for domestic partners
Life and AD&D insurance
Short and long term disability insurance
Tax-advantaged accounts for health care expenses, including FSAs and HSAs
FSAs for dependent care
Health advocacy services
Behavioral health and counseling resources for all family members
401(k)
Profit sharing
Pre-tax transit and parking program
Backup dependent care
Senior care planning support
Resources for individuals with development disabilities and their caregivers
Paid holidays and other paid time off, including paid leave for new parents
Company
Holland & Knight LLP
Holland & Knight is a global law firm with more than 2,200 lawyers and other professionals in 35 offices throughout the world.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Mia Stutzman
Chief Financial Officer
Kimberly Gardner
Chief Operating Officer
Recent News
2024-03-26
Company data provided by crunchbase