Mesa Laboratories, Inc. · 18 hours ago
Accounts Receivable Representative II
United States
Full-time
Remote
Entry Level
$19.59/hr - $24.52/hr
1+ years expMesa Laboratories, Inc. is dedicated to protecting the vulnerable through scientific breakthroughs and quality assurance. The Accounts Receivable Representative II will assist with billing operations, ensuring accurate invoicing and fostering strong relationships with clients and vendors while managing customer inquiries and data analysis.
Manufacturing
Responsibilities
Upload invoices to portals and review portal processing, error messages, or rejections; report bi-weekly for problem accounts
Issue monthly statements via email and postal mail
Monitor the case queue and assign tasks to the appropriate billing/AR representative
Manage and prioritize customer shared inbox replies to address customer inquiries, and when necessary liaison with customer service to issue cases in NetSuite
Manage the “customer preference update log” to ensure customer data changes are processed timely
Generate and maintain reports on billing activities, including outstanding invoices and payment histories
Collaborate with the finance team to reconcile accounts and forecast revenue
Process Vendor Set Up cases
Handle customer inquiries related to billing discrepancies promptly and professionally
Build and maintain strong relationships with clients to ensure satisfaction and loyalty
Investigate and resolve billing discrepancies or disputes efficiently
Document all communications and resolutions related to billing issues
Collaborate with internal teams to address and correct billing errors
Ensure compliance with company policies, industry regulations, and best practices in billing
Maintain accurate and organized records of all billing transactions and correspondence
Assist in audits related to billing practices and financial reporting
Qualification
Required
High school diploma or equivalent required
Minimum of 1 - 2 years of experience in billing, accounts receivable, or a similar role
Proficient in billing software and Microsoft Office Suite
Strong analytical skills and attention to detail
Excellent communication and interpersonal skills
Ability to work independently and as part of a team
Preferred
Associate's degree or college level course wear in finance or accounting
Advanced knowledge of NetSuite
Benefits
Eligible for benefits the first day of the month after you start
Tiered Medical, Dental and Vision Insurance options
Health savings (HSA), healthcare & dependent care flexible spending (FSA) accounts
Company paid short term and long-term disability (unless covered by a state disability plan)
Company paid life insurance and AD&D
3 weeks of accrued vacation time; accruals begin on Day 1
Paid sick leave of 48 hours per calendar year
Eligible employees may receive four (4) weeks paid Care Giver leave after 1 year of service or in accordance with state leave laws
401(k) plan that provides a 4% Safe Harbor company match on a 4% employee contribution that begins on Day 1
Employee Wellness and Financial Assistance Resources through Cigna and NY Life
Nine (9) paid company holidays per year
Overtime opportunities
Company
Mesa Laboratories, Inc.
Mesa Labs helps you monitor and maintain higher standards in any environment – from the air we breathe to the critical moments of life-saving care.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2014-04-21Acquired
Leadership Team
Glenn Adriance
VP and Chief Sales & Marketing Officer
Kellie H. Kvan, JD, SPHR, SHRM-SCP
Division Human Resources Business Partner Leader
Recent News
MarketScreener
2025-10-03
2025-10-03
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