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ExamWorks · 15 hours ago

Scheduling Coordinator (31130)

Glendale, CA

Full-time

Onsite

Entry Level

$19/hr - $21/hr

1+ years exp

ExamWorks is a leading provider of innovative healthcare services including independent medical examinations and related services. They are seeking a Scheduling Coordinator to coordinate appointments and support clients, physicians, and examinees effectively.

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Responsibilities

Schedules examinations through IME Centric or office specific system database

Schedules and confirms appointment dates and times with physicians' offices

Communicates with clients regarding appointment scheduling, physician CV's, appointment changes, no shows, cancellations, and receipt of medical records and/or images

Coordinates with the client to obtain required medical records prior to examination

Prepares the chart by ensuring all records required are included, creates a cover letter detailing specific client questions, issues, and service requests and routes to the provider and/or to the exam location prior to examination

Prepares and sends exam notification letters daily

Communicates with physicians, clients and or examinees regarding any schedule changes. Responsible to submit client invoice and/or issue to accounting if charges are incurred

When required, responsible for ensuring prompt pre-payment for services issued

Coordinates ancillary services such as interpretation, chaperones, transportation, and or exam site rentals when needed. Ensures the appropriate steps are taken to cancel and/or reschedule services upon appointment change or cancellation

Handles and responds promptly to incoming calls, e- mails or faxes from physicians or clients requesting report status and/or information

Provides support and/or coverage to satellite offices as needed

Arrange lodging and or transportation for out-of-town examinees, assists with directions, etc

Processes mail, deliveries and shipments as needed

Participate in various educational and or training activities as required

Perform other duties as assigned

Qualification

Medical office experienceAppointment schedulingComputer operationTyping (35 W.P.M.)Exceptional communicationTime managementConfidentialityTeam-orientedWork under pressure