NEOGOV · 3 weeks ago
Human Resources Specialist - Retirement and Benefits
NEOGOV is seeking a Human Resources Specialist for their Retirement and Benefits team. In this role, you will provide exceptional customer service and manage important data while assisting employees and retirees with their inquiries regarding retirement and benefits.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Assist employees and retirees regarding procedures, forms, eligibility, and general inquiries
Provide accurate and timely information on office related programs, policies, and procedures
Process forms, enrollments, applications, and documentation related to retirement and benefits
Maintain and update retiree and employee records in HR and benefits management systems
Utilize multiple software platforms for data entry, reporting, and document management
Answer and respond to phone calls, emails, and in-person inquiries with a high degree of professionalism, enthusiasm, courtesy, and compassion
Schedule, set up, confirm, and manage appointments and meetings
Review, prepare, and distribute correspondence, reports, and other documents or information as requested
Ensure compliance with confidentiality and data protection standards
Support special projects and other administrative tasks assigned
Qualification
Required
Bachelor's degree in Business Administration, Human Resources, or a related field or an equivalent combination of experience
Comprehension of Retirement Plan, benefit options, and related programs for retirees and employees as appropriate at time of inquiry
Proficiency in Microsoft Office Suite and ability to learn other applications and/or software quickly
Strong organizational and communication skills with great attention provided to details
Excellent professional verbal and written communication skills
Ability to handle sensitive information with utmost discretion
Customer service focused, initiative taking, and problem-solving abilities
Benefits
Paid medical insurance
20 days of PTO (paid time off) the first year and increasing with seniority
11-12 paid holidays
Paid life insurance
A credit union
457 Deferred Compensation Plan
Pre-tax premium pay plan
Dependent care and medical expense reimbursement plans
Short and long term disability insurance
Up to 480 hours of paid parental leave for eligible employees welcoming new children, either by birth or adoption
Up to 80 hours of leave for prenatal care
Up to 80 hours for care of the child within the first year
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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