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Turning Point Global Solutions · 1 week ago

Telecom Circuit Management Analyst

San Antonio, TX

Full-time

Onsite

Entry Level

$60K/yr - $80K/yr

1+ years exp

Turning Point Global Solutions LLC is seeking a Telecom Circuit Management Analyst. The role involves supporting circuit provisioning life cycle activities, managing changes, and ensuring proper billing for circuit infrastructure related to federal government clients.

ComputerSoftware

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Supporting circuit provisioning life cycle with the client, vendors, and local field offices

Maintain ServiceNow database to track project status/schedules

Translate requirements into Service Requests in government ordering systems

Contribute input for weekly, monthly, and quarterly reports

Provide ad-hoc support to government clients as appropriate

Qualification

Circuit management experienceTelecom ordering processesTelecom vendorsMS Excel proficiencyMS Word proficiencyServiceNow experienceFederal telecom contractsSelf-management skillsGovernment contractsCross functional teamwork

Required

Minimum of one (1) year of circuit management experience

Ability to obtain and maintain a U.S. Secret Security Clearance

Strong experience with telecom ordering and provisioning processes

Proven experience working with Telecom vendors

Proficiency with MS Excel and MS Word

Self-management skills to be accountable for specific deliverables

Associates Degree in relevant field of study

Preferred

Current/active U.S. Secret Security Clearance

Extensive experience with circuit provisioning processes

Highly proficient in the development of documentation, customer reports, and data spreadsheets

Experience working with Service Now

Experience working with multiple cross functional teams

Strong experience with Federal telecom contracts, telecom carrier web portals, and carrier service ordering

Understanding of government contract processes

Benefits

Comprehensive health benefits fully funded by the company for employees

401(k) retirement plan with company match

Paid time off plus holidays

Professional development opportunities

A collaborative and inclusive work culture

Company

Turning Point Global Solutions

Turning Point Global Solutions is a CMMI DEV 3.0 Maturity Level 5 certified Software Engineering Services company that specializes in Software Development, Systems Integration, Infrastructure Support, Business Process Improvement, Dynamic Analytics, Fraud Protection, Order Orchestration, Transactional Records, Data Migration, Management, Number Porting, as well as Telecom Expense Management (TEM) for government and commercial organizations.

Founded in 2002

Rockville, Maryland, USA

201-500 employees