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Waste Connections · 2 weeks ago

Customer Service Representative - In Office

3305-RAD Tucson Hauling

Full-time

Onsite

Entry, Mid Level

$19/hr - $19/hr

2+ years exp

Waste Connections of Arizona is looking for a high energy Customer Service Representative at their Tucson, Arizona facility. The role involves answering customer calls, processing orders, accepting payments, and resolving service issues to ensure customer satisfaction.

Environmental ConsultingEnvironmental EngineeringRecycling

Responsibilities

Answering customer calls and processing customer orders for new service, discontinuance, or changes in service

Accepting payments from customers, researching customer billing inquiries and updating customer account information

Interacting with customers and Waste Connections employees to determine service requirements, resolve problems or complaints, and seeks cost-effective, safe environmentally sound solutions to service issues

Qualification

Customer Service ExperienceMicrosoft WordMicrosoft ExcelMicrosoft OutlookVerbal CommunicationWritten Communication

Required

2 years of high volume Customer Service experience

Experience with Microsoft Word, Excel and Outlook

Excellent verbal and written communication skills

Benefits

401(K) with company match; let us help you save for your future

Healthcare; Medical, Dental, Vision

Perks, perks, perks! Employee Assistance Mental Health Program, Emergency Travel Assistance, Prepaid Legal Plan, Scholarship Opportunities for kids, Employee Stock Purchase Plan, Employee Relief Fund

Insurance: Life, Short Term/Long Term Disability