U.S. Bank · 4 months ago
Partner Relationship Manager, MSP
Atlanta, GA
Full-time
Onsite
Senior Level
$86K/yr - $102K/yr
6+ years expU.S. Bank is dedicated to helping customers and businesses make better financial decisions. The Partner Relationship Manager will lead strategic engagement and growth initiatives across the Merchant Service Provider (MSP) and digital partner channels, focusing on building relationships and driving channel performance.
BankingFinancial ServicesInsuranceMortgageWealth Management
Responsibilities
Market Development & Partner Management
Develop and execute strategies to grow talech’s footprint across MSP, Digital, channels in North America
Build trust and influence with Merchant Service Providers, driving their commitment to actively sell talech solutions
Identify, onboard, and nurture high-performing external sales partners
Drive partner engagement through enablement programs, sales performance reviews, and strategic planning
Understand and address regional market dynamics—why certain areas (e.g., Canada) are selling or not—and tailor strategies accordingly
Collaborate with internal stakeholders to align channel strategies with broader talech and U.S. Bank objectives
Analyze competitive positioning and leverage insights to differentiate talech in partner conversations
Sales Enablement & Relationship Management
Serve as the primary liaison between talech and external/internal sales teams
Deliver product education, sales tools, and enablement resources to drive adoption and activation
Conduct needs assessments and engagement meetings to support sales success
Monitor and report on channel performance metrics including attachment rates, account growth, and revenue
Serve as a strategic advisor to partners, helping them understand the value proposition and market opportunity
Represent talech with confidence and credibility in high-level discussions
Travel as needed
Qualification
Required
Bachelor's degree, or equivalent work experience
Typically six to eight years of relevant experience
Preferred
Demonstrated sales and marketing skills and abilities
Strong organizational and managerial skills
Ability to work independently and in teams
6+ years of experience in sales support, channel development, or partner relationship management
Proven success in growing and managing external sales networks or reseller channels
Experience with SaaS product sales and SMB financial ecosystems
Strong familiarity with CRM and enablement tools (e.g., Salesforce, Service Cloud, Confluence, Power BI)
Excellent communication and presentation skills
Analytical mindset with a focus on execution and performance metrics
Experience with POS solutions and SMB verticals (Retail, Restaurants, Services) is a plus
Strategic thinker with a hands-on approach
Collaborative and engaging personality that fosters trust and enthusiasm
Comfortable navigating a fast-paced, evolving product environment
Skilled in escalation management and creative problem-solving
Experience with competitor POS and payments is a requirement
Experience managing large markets and partner relationships is required
Benefits
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Company
U.S. Bank
At U.S.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$991MKey Investors
U.S. Department of the TreasuryMitsubishi UFJ Financial Group
2023-09-29Post Ipo Debt· $55M
2023-08-03Post Ipo Debt· $936M
1978-01-13IPO
Leadership Team
John C Stern
CFO
Daniel Crozier
Senior Vice President Operations
Recent News
2025-12-24
2025-12-17
Company data provided by crunchbase