Ecumen · 3 weeks ago
Affordable Housing Administrative Assistant - Part Time
Ecumen is a leading nonprofit senior living provider committed to advocating for older adults through exceptional housing and healthcare. The Affordable Housing Administrative Assistant is responsible for providing confidential administrative support, maintaining accurate records, and assisting with various administrative tasks to ensure smooth operations within the organization.
Health CareHome Health CareMedical Device
Responsibilities
Follows admission process with each resident and assists them during the transition period, ensuring their needs can be met. Completes appropriate verification and lease agreements for all appropriate move-in, interim and annual re-certifications
Responsible for maintaining accurate records using the appropriate software. These include resident's receivables and Enterprise income, management systems for the property. Reviews Accounts Receivable report monthly and takes appropriate action to correct. Processes vouchers on time
Collects monthly rents and all additional revenue, makes timely bank deposits, and ensures all bills are paid on a weekly/bi-weekly basis per procedures
Answers the phone politely and attentively, screens calls, routes calls, and takes messages for residents and staff
Composes, types, copies, and disseminates special reports, documents, correspondence, and provides clerical assistance as directed from various departments and staff
Organizes and maintains filing systems including assembling medical charts, organizing and purging medical records
Sends and receives fax transmissions
Assists with inventory control and purchasing and ordering medical and office supplies
Performs errands for the organization
Conducts projects
Performs other duties as assigned
Qualification
Required
High School diploma or GED equivalent
Excellent customer service and phone skills
Ability to communicate effectively both verbal and written
Proficient with Microsoft Office Suite
Ability to meet deadlines despite distractions and interruptions
Ability to follow all safety rules, regulations, policies and procedures of the facility including but not limited to: Vulnerable Adult and Abuse Policy, HIPAA, Resident's Bill of Rights, Universal Precaution, AWAIR, OSHA, Right to know, SDS, ADA, HUD Policy and Procedures, Fair Housing laws and regulations
Preferred
Prior customer service experience preferred
Experience working with seniors
Must be able prioritize and organize work effectively and efficiently
Must be able to work independently and must be a self-starter
Must be able to maintain confidential treatment of information and communications
Benefits
Dental
Vision
Flexible spending and health savings accounts
Life & disability insurance
Paid time off benefits
A generous 6% 401(k) match
Other well-being resources