Henry Schein · 1 week ago
Dental Equipment Service Technician - Indianapolis, IN
United States
Full-time
Remote
Entry, Mid Level
2+ years expHenry Schein is a leading provider of healthcare solutions and they are seeking a Dental Equipment Service Technician. This role is responsible for providing repair services of dental equipment, ensuring customer satisfaction, and maintaining service reports while working closely with experienced technicians.
DentalHealth CareMedical Device
Responsibilities
Provides repair services to customers in a courteous and professional manner. May also provide basic installation services to customers on an as needed basis
Provides and maintains the necessary tools of the trade and have readily available to perform installation and repair services
Complete all on site installation, repair maintenance and test tasks under supervision of a Lead Technician or Project Coordinator
Follow proper troubleshooting steps to diagnose errors on technical problems and determine proper solutions
Comprehends customer requirements and make appropriate recommendations to optimize the customer experience
Maintains and manages proper levels of inventory in van
Produces timely and detailed service reports
Attends all required training, which includes but is not limited to Henry Schein Dental Career Development training and specific manufacturer technical training
Complies with all OSHA regulations as outlined in the OSHA manual and training. Maintains and utilizes personal protective equipment when needed
Communicates in a timely manner to all Team Members and HUB dispatchers, keeping all informed of progress of assignments
Completes all work orders in a timely manner. The work order should be reviewed with the customer or a responsible staff member prior to departure. This review should include the time in the office, work performed, parts replaced, and parts to be ordered. All work orders should be closed daily and submitted for billing
Submits all job related paperwork within the required timeframes. This includes but is not limited to FDA Forms, expense reports, and any other required paperwork
Complies with all terms of the Fleet Management Policy including maintenance and accident management policies
Participates in special projects and performs other duties as required
Qualification
Required
Typically, 2 or more years of field service experience with demonstrated proficiency
Basic mechanical background
Customer service background
Basic troubleshooting skills
Independent self-starter
Basic computer skills
Interpersonal / communication skills
Professionalism
Accuracy and detail-orientation
Working knowledge of hydraulics, mechanical and electrical systems
Preferred
Typically High School education, vocational training and/or on-the-job training
Associates degree or Technical School Certification is preferred
Company
Henry Schein
Henry Schein is a provider of health care products and services to office-based dental, medical and animal health.
10001+ employees
H1B Sponsorship
Henry Schein has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (5)
2023 (6)
2022 (6)
2021 (1)
2020 (7)
Funding
Current Stage
Public CompanyTotal Funding
$1BKey Investors
Kohlberg Kravis RobertsSMILE Health
2025-01-29Post Ipo Equity· $250M
2023-08-08Non Equity Assistance
2023-07-11Post Ipo Debt· $750M
Leadership Team
James A. Harding
SVP & CTO
Michael Ettinger
Executive Vice President, Chief Operating Officer
Recent News
2025-12-29
Morningstar.com
2025-12-24
2025-12-24
Company data provided by crunchbase