JetBlue · 1 month ago
Analyst People Systems
Orlando, FL
Full-time
Hybrid
Entry Level
$50K/yr - $90K/yr
1+ years expJetBlue is a leading airline company, and they are seeking an Analyst People Systems to support and optimize their HR technology solutions. This role involves administering HR systems, collaborating with IT and vendors, and ensuring data integrity while enhancing the crewmember experience.
Air TransportationTransportation
No H1B
Responsibilities
Administer and maintain People systems, including SAP, SuccessFactors, and integrated HR technologies
Partner with IT and external vendors to manage system configurations, permissions, workflows, and updates
Troubleshoot system issues and defects with urgency, accuracy, and clear communication to stakeholders
Conduct regular access reviews and system audits to maintain security, compliance, and data integrity
Assist with data analysis, HR reporting needs, and system performance monitoring
Participate in People systems projects, including requirements gathering, configuration, documentation, User Acceptance Testing (UAT), and rollout
Conduct UAT for enhancements, releases, and integrations, including test script creation, tester management, scenario assignment, and real-time support
Evaluate and recommend system enhancements, automation opportunities, and process improvements
Stay current on SAP, SuccessFactors, and HR technology releases, identifying relevant features and updates beneficial to the business
Collaborate with People Centers of Expertise (COEs), IT, Legal, Compliance, and business partners to ensure systems support operational and strategic needs
Develop training materials, job aids, and system documentation; facilitate user training where needed
Support AI and automation initiatives and explore tools and solutions to improve operational efficiency
Support recurring and ad-hoc reporting needs, ensuring accuracy, consistency, and timely delivery of People data for business stakeholders
Other duties as assigned
Qualification
Required
Bachelor's Degree in Human Resources, Information Technology, Business Administration, or a related field; OR demonstrated ability to perform job responsibilities with a High School Diploma/GED and at least four (4) years of relevant work experience
One (1) year of experience supporting HR systems, including SAP and SuccessFactors
Basic understanding of HR systems management and exposure to AI or workflow automation tools
Strong analytical and problem-solving skills with exceptional attention to detail
Excellent communication and interpersonal skills, with the ability to collaborate effectively with technical and non-technical stakeholders
Available for overnight travel (up to 10%)
Must pass a pre-employment drug test
Must be legally eligible to work in the country in which the position is located
Authorization to work in the U.S. is required; this position is not eligible for visa sponsorship
Preferred
Knowledge of system security best practices and data privacy requirements
Experience in HR data analysis, dashboards, and reporting tools
Ability to translate business requirements into system solutions
Benefits
Healthcare benefits
401(k) plan and company match
Crewmember stock purchase plan
Short-term and long-term disability coverage
Basic life insurance
Free space available travel on JetBlue
And more.
Company
JetBlue
When JetBlue first took flight in February 2000, our founding goal was to bring humanity back to air travel, and over two decades later, we still put our customers, crewmembers and communities at the center of everything we do.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$400M2024-08-12Post Ipo Debt· $400M
2002-04-12IPO
Leadership Team
Joanna Geraghty
CEO
Ursula Hurley
Chief Financial Officer (CFO)
Recent News
2026-02-03
2026-01-22
Company data provided by crunchbase