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National Cooperative Bank · 1 day ago

Loan Insurance Analyst I

Arlington, VA

Full-time

Onsite

New Grad, Entry Level

0+ years exp

National Cooperative Bank is seeking a Loan Insurance Analyst I to review and analyze insurance documents for assigned loans. The role involves ensuring compliance with loan documents and servicing agreements, maintaining accurate insurance data, and responding to inquiries from various stakeholders.

Banking

Responsibilities

Review and analyze annual insurance renewal documents for assigned loans

Evaluate policies for compliance with loan documents, servicing agreements, and investor standards

Identify deficiencies and determine appropriate follow-up actions

Maintain accurate and timely insurance data within internal systems

Respond to inquiries from agents, borrowers, and internal customers within 48 hours

Maintain regulatory accuracy for flood packages, audits, and compliance tasks

Support audit requests, loan sales, and special projects

Provide cross-training and backup coverage for team members

Participate in ongoing training and cybersecurity compliance

Identify opportunities for operational improvements

Communicates clearly and professionally with agents, borrowers, and teams

Works well with peers and supports department goals

Skilled in Excel, Word, Outlook, and online systems

Quick to learn internal platforms like McCracken, Fiserv and vendor systems

Qualification

Insurance analysisLoan servicingRegulatory complianceExcelEffective communicationCustomer serviceQuick learnerAttention to detailOrganizational skillsTeam collaboration

Required

0–1 year of experience in insurance, lending, banking, customer service, or administrative work

Strong attention to detail and accuracy when reviewing documents and data

Ability to learn and apply insurance and loan-servicing concepts with training

Strong organizational skills; able to manage multiple tasks and deadlines

Effective verbal and written communication skills with internal and external customers

Ability to exercise sound judgment when identifying discrepancies or issues

High school diploma or GED required

Skilled in Excel, Word, Outlook, and online systems

Quick to learn internal platforms like McCracken, Fiserv and vendor systems

Preferred

Associate degree or bachelor's degree preferred (fields such as Business, Finance, Insurance, Risk Management, Real Estate, or related areas)

Internship experience in a related field is a plus

Exposure to any of the following is helpful but not required: insurance documents, mortgage or loan servicing, real estate industry, financial institutions

Any of the following are beneficial but not required: AINS (associate in general insurance) coursework, Mortgage Bankers Association/Real Estate Finance coursework, FEMA/NFIP flood training modules, Intro-level insurance or compliance courses via The Institutes