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ProAssurance · 2 weeks ago

Worker's Compensation Risk Management Consultant II - Eastern Alliance

Indiana

Full-time

Hybrid

Mid, Senior Level

$65K/yr - $107K/yr

5+ years exp

ProAssurance is an industry-leading specialty insurer specializing in healthcare professional liability and workers' compensation insurance. The Risk Management Consultant II position evaluates loss potential for Workers’ Compensation insurance customers and recommends consultative services to enhance client relationships and business profitability.

FinanceInsuranceMedical

Responsibilities

Develop and execute risk improvement suggestions and service plans to reduce policyholder loss exposure, improve Company profitability and aid in client retention by thoroughly evaluating a client’s facilities and needs; cultivate and develop high quality company-client working relationships by visiting and communicating with clients and agents on a regular and timely basis as necessitated by business needs and company guidelines

Prescreen selected new business submissions, including site visits and inspections; communicate via verbal and written processes to Underwriting to aid in risk selection in a thorough, accurate and timely manner. Define and communicate client needs and expectations through the prescreen process

Prioritize, execute and document risk management activities according to Company standards for an assigned book of business including review file and loss information, conduct hazard assessment surveys, communicate with team, organize service calls, prospect surveys, and agency visits. Manage the book of business by proactively monitoring results, communicating and developing working relationship with underwriting, claims, finance, and others as necessary. This can include work with Traditional, Inova® and Specialty Risk accounts according to established pre-screen and servicing guidelines. Independently support Risk Management, UW and Claims efforts in developing materials for, and presenting at, Stewardship and Point of Sale meetings

Manage return-to-wellness initiatives by working collaboratively with agents, clients, claims, and underwriters to actively promote our ecovery® strategies; and ensure proper return to work guidelines and procedures are established, followed and achieved

Research operations and hazards of risks to provide effective consultative services; develop and share resources and support materials with colleagues. Maintain knowledge of appropriate standards and best practices; attend courses and functions to develop job knowledge and maintain certifications

Identify catastrophic loss exposures, follow-up with appropriate actions and communications; conduct accident investigations and follow up with 'Lessons Learned.'

Attend and/or participate in monthly team account review meetings prepared to discuss adverse accounts, solutions for handling these accounts, and other relevant topics

Maintain knowledge of appropriate standards and best practices; attend courses and functions to develop job knowledge, maintain certifications

Qualification

Occupational safety experienceRisk management consultingAnalytical skillsMicrosoft Office proficiencyProfessional certification GSPProfessional certification ASPProfessional certification CSPProfessional certification ARMCommunication skillsAttention to detailProblem-solving skillsSelf-driven

Required

Bachelor's degree required, preferably in occupational safety or related field required, with five years progressive occupational safety and health experience

Prior transferrable knowledge and skills or insurance industry experience required

Must meet any state provider qualifications for assigned territories

Ability to attend insurance and industry/business functions to promote and present a positive image of the Company

Proficiency in Microsoft Office computer applications including Word and Excel

Analytical ability, in order to analyze and interpret information; and make profitable decisions about risks

Attention to detail in processing information, establishing priorities, and expense management

Solid analytical and problem-solving skills, including formulating logical and objective conclusions

Ability to assess the urgency and importance of a situation and take appropriate action

Requires the exposure to various manufacturing, industry and business environments where certain requirements regarding the use of personal protective equipment may be necessary; the ability to inspect various types of risks and independently evaluate according to company standards

Ability to communicate effectively and professionally; verbally, in writing, through virtual and in-person presentations with various constituencies and at all levels in and outside of the organization, including agency partners, outside customers and clients

Demonstrated commitment to ongoing professional development to ensure we are providing our customers with competent and relevant consulting advice

Self-driven to accept new responsibilities, and work in collaboration or independently to help develop solutions to identified operational needs in support of our overall mission

Physical ability to climb stairs and ladders; walk long distances over uneven terrain, to reach remote areas during visits to all types of operations

Must possess a valid driver's license, the ability to drive long distances to reach client/agency sites and have an acceptable driving record