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PathGroup · 2 weeks ago

Distribution Service Representative Float

Nashville, TN

Full-time

Onsite

New Grad, Entry Level

PathGroup is a healthcare company focused on providing laboratory services, and they are seeking a Distribution Service Representative Float. The role involves picking up and delivering client specimens while maintaining their integrity and ensuring excellent customer service.

BiotechnologyHealth CareHealth Diagnostics

Responsibilities

Pick up specimens from clients according to established procedures and timetables

Deliver specimens to designated drop off point(s)

Ensure that the integrity of the specimens is not compromised during transport

Deliver reports and supplies to clients on an assigned route

Maintain an accurate log of specimens, reports, and supplies picked up or dropped off on an assigned route

Record clients' requests for supplies and special services, and forward them to the appropriate person or department

Interact with clients on a daily basis, forwards client concerns to coordinator or local supervisor for corrective action

Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude

Demonstrate flexibility in satisfying customer demands

Perform routine inspection of assigned vehicle (i.e., gas, tires, appearance, fluid levels, etc.). Report any problems to coordinator or local supervisor immediately and maintain accurate monthly logs

Adhere to all safety procedures

Thoroughly understand and participate in defensive driving techniques

Remain current in the training and knowledge of specimen handling

Completes special assignments as required by coordinator or local supervisor

Perform all job responsibilities in alignment with the industry's best security practices and regulatory guidelines to protect the confidentiality, integrity, and availability of protected health information and other sensitive company data

Must be familiar with and abide by the Corporate Compliance Program and all Corporate policies, including the Privacy and Security policies

Qualification

Specimen handlingCustomer serviceDefensive drivingLog maintenanceFlexibilityAttention to detailCommunication skills

Required

Under the direction of the Transportation Distribution Supervisor, works assisting with coverage at client locations

Performs the daily activities of picking up client specimens

Keeps accurate counts

Maintains the integrity of specimens for delivery to lab

Distributes supplies and other items to clients

Picks up specimens from clients according to established procedures and timetables

Delivers specimens to designated drop off point(s)

Ensures that the integrity of the specimens is not compromised during transport

Delivers reports and supplies to clients on an assigned route

Maintains an accurate log of specimens, reports, and supplies picked up or dropped off on an assigned route

Records clients' requests for supplies and special services, and forwards them to the appropriate person or department

Interacts with clients on a daily basis, forwards client concerns to coordinator or local supervisor for corrective action

Maintains the highest levels of customer care while demonstrating a friendly and cooperative attitude

Demonstrates flexibility in satisfying customer demands

Performs routine inspection of assigned vehicle (i.e., gas, tires, appearance, fluid levels, etc.)

Reports any problems to coordinator or local supervisor immediately and maintains accurate monthly logs

Adheres to all safety procedures

Thoroughly understands and participates in defensive driving techniques

Remains current in the training and knowledge of specimen handling

Completes special assignments as required by coordinator or local supervisor

Performs all job responsibilities in alignment with the industry's best security practices and regulatory guidelines to protect the confidentiality, integrity, and availability of protected health information and other sensitive company data

Must be familiar with and abide by the Corporate Compliance Program and all Corporate policies, including the Privacy and Security policies