IQVIA · 1 day ago
Director, Platform Success
Wayne, PA
Full-time
Onsite
Director/Executive
$104K/yr - $289K/yr
10+ years expIQVIA is a leading global provider of data and analytics in the life sciences industry. The Director, Platform Success is responsible for leading a team to deliver strategic consultation and operational excellence for Publisher clients, focusing on client success and optimizing campaign execution.
AnalyticsHealth CareLife Science
Responsibilities
Serve as a senior point of contact for key publisher accounts, providing strategic guidance across digital media campaigns
Ensure client satisfaction through proactive communication, issue resolution, and performance optimization
Develop and maintain strong relationships with key clients as a trusted advisor on all advertising strategies and initiatives
Oversee the presentation of regular performance reports and insights, adjusting strategies as necessary to maximize campaign outcomes
Manage and mentor Account Managers and Specialists, fostering a culture of accountability, collaboration, and growth
Set clear objectives and goals for the team, monitor performance, and provide feedback and development opportunities
Support onboarding, training, and development to build a high-performing team
Oversee campaign fulfillment and platform enablement, ensuring timely and accurate delivery across media channels
Implement best practices and process improvements to drive efficiency and scalability
Stay current on industry trends, emerging technologies, and best practices in programmatic advertising and digital marketing
Partner with Sales, Product, Trading, and Analytics to align on client goals and support platform evolution
Work closely with sales teams to identify opportunities for account growth and cross-sell additional services
Translate data into actionable insights that drive client performance and platform engagement
In-depth understanding of publisher KPI’s and oversee a team providing valuable solutions surrounding publisher monetization strategy, and IQVIA product adoption
Manage key publisher information such as revenue tracking, platform usage, and growth opportunities
Contribute to forecasting and planning efforts in partnership with senior leadership
Qualification
Required
Bachelor's degree required; advanced degree preferred
Minimum of ten (10) years of related experience in client services, account management, or digital media
Experience working at a Publisher, or with Publisher accounts
Proven ability to lead teams and manage strategic client relationships
Expert understanding of omnichannel digital media strategy, especially programmatic, social, and email
Hands-on experience with ad tech platforms (e.g., DSPs, ad servers) and media planning tools
Familiarity with healthcare marketing and regulatory considerations
Strong analytical, communication, and presentation skills
Experience developing processes and tools to improve team efficiency and client satisfaction
Collaborative leadership style with a focus on mentoring and team development
Benefits
Incentive plans
Bonuses
Other forms of compensation
A range of health and welfare and/or other benefits
Company
IQVIA
IQVIA provides analytics, compliance, and management solutions to the life sciences industry.
10001+ employees
H1B Sponsorship
IQVIA has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (167)
2024 (294)
2023 (261)
2022 (229)
2021 (208)
2020 (180)
Funding
Current Stage
Public CompanyTotal Funding
$3.5B2025-06-02Post Ipo Debt· $2B
2023-11-14Post Ipo Debt· $500M
2023-05-18Post Ipo Debt· $1B
Leadership Team
Chris Colapietro
Vice President, Customer Engagement
Jonathan Morris
VP & GM US Healthcare
Recent News
Sabin Vaccine Institute
2025-12-04
Company data provided by crunchbase