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Tennant Company · 10 hours ago

Service Technician

Worcester, MA

Full-time

Onsite

New Grad, Entry Level

$50K/yr - $75K/yr

0+ years exp

Tennant Company is a globally recognized leader in the cleaning equipment industry, passionate about developing innovative and sustainable solutions. The Service Technician role involves maintaining, troubleshooting, and repairing Tennant products while providing quality communication and craftsmanship to customers.

Machinery ManufacturingManufacturingProduct Design

H1B Sponsor Likely

Responsibilities

Perform preventative maintenance and resolve complex problems by troubleshooting and repairing mechanical and electrical problems on customer-owned Tennant products and similar competitor models

Own your territory and plan your daily schedule, including contacting customers to schedule all service activities, and ensure open communication with customers regarding service expectations, timeline estimates, billing, and future service needs. Owning your territory also includes:

Create and maintain records of all service activities and business reporting documentation

Ensure cleanliness and organization of all Tennant Company property. This includes the company vehicle, tools, parts, inventory, and equipment

Follow all safety protocols and utilize proper PPE

Collaborate with internal partners such as sales, customer service, technical assistance, field service support, and other technicians to support your success

Qualification

Troubleshooting mechanical systemsTroubleshooting electrical systemsReading electrical schematicsUsing diagnostic devicesUsing MS Office SuiteCustomer serviceMechanical abilityCommunication skills

Required

High school diploma or equivalent

Valid driver's license plus meet Tennant Company driving policy requirements

0-2 years of experience troubleshooting and repairing mechanical and electrical systems

0-2 years of experience reading and interpreting electrical schematics

0-2 years of experience using hand and power shop tools, equipment, and diagnostic devices (multimeter, voltmeter, etc.)

0-2 years of experience using a personal computer, MS Office Suite, and email

Preferred

Vocational schooling in automotive/diesel/electrical

Previous experience and knowledge working on Electro-Mechanical Equipment systems and components (Automotive, forklifts, appliances, golf carts, hospital equipment, etc.)

Previous experience working in a field service position

Previous experience working directly with customers

Benefits

Excellent benefits package (eligible on 1st day of employment)

Company Service Vehicle

Cell phone and Tablet

Uniforms

Specialty Tools

Comprehensive training program including ride-along, virtual, and factory-based training

Monday-Friday schedule; work-life balance

Health insurance

401(k)

Profit sharing

Disability

Life insurance

Paid time off

Voluntary benefits

Company

Tennant Company

Glassdoor3.6

Tennant Company is a recognized leader of the cleaning industry.

Founded in 1870

Eden Prairie, Minnesota, USA

1001-5000 employees

https://www.tennantrecon.com

H1B Sponsorship

Tennant Company has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)

2024 (7)

2023 (4)

2022 (3)

2021 (2)

2020 (3)