NEOGOV · 3 weeks ago
Finance Assistant I- Utility Billing
Placerville, CA
Full-time
Onsite
Entry Level
$53K/yr - $64K/yr
1+ years expNEOGOV is currently accepting applications for the position of Finance Assistant I in the Utility Billing division of the Finance Department. The role involves performing responsible clerical work involving financial record keeping and customer service, including reviewing and reconciling utility bills and processing invoices.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Receives and responds to customer inquiries and questions regarding utility bills and service outages; processes payments; and adjustments; researches and resolves payment discrepancies; resolves customer complaints
Maintains customer account information; coordinates field requests from the public and internal staff including re-reads, final reads, reconnection, disconnections and leak detection
Analyzes and researches discrepancies in financial documents and transactions
Classifies and posts expenditures and revenues to appropriate budgetary accounts; maintains records; reconciles financial reports
Receives financial and statistical documents; screens for accuracy and adherence with District policies and procedures
Prepares financial and statistical reports and summaries; recommends improvements to financial record keeping procedures and systems
Enters and maintains journey entry files, computerized and manual files, logs and records
Operates standard office equipment including word processing applications as assigned; performs duties using spreadsheet programs and other applications specific to assigned operations
Prepares a variety of letters, correspondence and transmittals; prepares desk manuals and documents operating procedures related to areas of assignment
Builds and maintains positive working relationships with co-workers, other District employees and the public using principles of good customer service
Performs related duties as assigned
Qualification
Required
Knowledge of methods, practices and terminology used in financial record keeping
Knowledge of mathematical calculations related to financial record keeping
Knowledge of principles of customer service
Knowledge of modern office procedures, methods, and computer equipment
Skill/Ability to perform routine accounting support work including the processing of accounts payable and accounts receivable
Skill/Ability to learn policies and procedures of assigned function
Skill/Ability to verify and check files and data
Skill/Ability to accurately perform routine mathematical calculations
Skill/Ability to effectively use a personal computer and office equipment necessary for successful job performance
Skill/Ability to maintain reliable attendance as a condition of employment, subject to applicable medical and disability leave laws
Skill/Ability to establish and maintain effective working relationships with those contacted in the course of work
Skill/Ability to communicate clearly and concisely, both orally and in writing
Skill/Ability to intermittently review documents related to department operations; observe, identify and problem solve office operations and procedures; understand, interpret and explain department policies and procedures; explain operations and problem solve office issues for the public and with staff
Skill/Ability to sit at desk and/or stand at counter for long periods of time; intermittently twist and reach office equipment; write and use keyboard to communicate through written means; run errands; lift or carry weight of 10 pounds or less
Experience: One year of clerical accounting experience is desirable
Education: Equivalent to completion of the twelfth grade
Possession of, or ability to obtain, a valid California driver's license at the time of appointment
Benefits
Health care
Dental
Vision
Pension
Deferred compensation plans
Flexible spending accounts
Life insurance
Holidays
Vacation
Retiree health insurance benefits (subject to vesting schedule)
Health Insurance Benefits (Active Employees) – CalPERS plans, including PPOs and HMOs available
Employer pays entire monthly premiums for employee or up to $2,758.51 for a family plan (100/85 split)
Health Insurance Benefits (Retiree) – CalPERS plans, including PPOs, HMO, and Senior plans available (subject to vesting schedule)
Employer pays entire monthly premiums for employee-only coverage, or up to $2,758.51 for a family plan (100/85 split)
Dental Insurance (Delta Dental PPO Network)
Employee only: No cost
Employee + 1 Dependent – $2.85 biweekly
Employee + 2 or more Dependents – $8.89 biweekly
Orthodontic Benefits- 50% or $3,500 lifetime
Vision Insurance (VSP)
Employee only: No cost
Employee + 1 Dependent – $0.07 biweekly
Employee + 2 or more Dependents – $0.57 biweekly
Frames every 2 years & lenses every year
Flexible Spending Account - voluntary
Health Care Expenses: $3,400 for 2026
Dependent Care Expenses: $7,500 for 2026
Pre-tax contributions with a P&A Group credit card for eligible expenses
Life & AD&D Insurance (Prudential)
Coverage equal to one-time annual base salary (up to $150,000) – no cost to employee
Additional coverage for employee and dependents available- voluntary
Deferred Compensation (457b plan)
Voluntary pre-tax contributions via payroll deduction
Catch-up provisions available at age 50
Retirement Benefits Defined Benefit Plans vary by hire date, age, years of service, and average monthly salary at retirement
Classic PERS Members: 2% @ 55 Plan
Employee contribution: 7%
One-year final compensation
PEPRA Members: 2% formula @ 62
Employee Contribution: 7.5%
Average of the three highest years of service compensation
Paid Time Off (PTO)
First 3 years – 176 hours (after 1-year probationary period)
4 to 9 years – 216 hours
10 to 14 years – 256 hours
15 or More Years – 296 hours
14 Paid Holidays (includes one personal business day, and two half days)
Tuition Reimbursement
$3,000 per calendar year maximum after probation
Desired Training
$750 per calendar year maximum
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase