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Goodwill of Colorado · 3 days ago

Manager II, Community Engagement

Denver, CO

Full-time

Hybrid

Mid, Senior Level

$80K/yr - $83K/yr

8+ years exp

Goodwill of Colorado is a nonprofit organization dedicated to community engagement and mission-driven work. The Manager II, Community Engagement will develop and manage communication strategies for retail employees, lead outreach efforts to local communities, and enhance the organization's visibility and engagement. This role involves collaboration across teams to execute community programs and events that align with Goodwill's mission.

Career PlanningNon ProfitProfessional ServicesService IndustryTraining

Responsibilities

Create and manage internal retail team member communication strategy and execution including newsletters, video content, and employee resource materials connecting social enterprise team members to our mission

Work with Store Managers across Colorado to “adopt a program” from within Goodwill of Colorado’s suite of programs, with the objective of engaging our social enterprise workers with our mission

Represent the organization at community events, public forums, and community partnership meetings

Develop and implement hyper-local community engagement events to increase awareness and support for Goodwill’s local community mission and services, using our Retail Real Estate footprint when possible

Identify, cultivate, and manage relationships with key local community partners, including businesses, schools, civic organizations, and other nonprofits

Plan, organize, and execute community engagement events at our retail stores and at other offsite locations

Collaborate with internal teams to ensure successful event logistics, including marketing, registration, and lead on-site coordination

Monitor and evaluate the effectiveness of events and activities, adjusting as needed to improve future initiatives

Develop content that showcases our local community impact for both internal and external use

Work closely with marketing and communications teams to align messaging across channels

Spokesperson in the community and media interviews highlighting our local community partnerships and mission impact

Track and analyze metrics related to team member mission understanding, and external understanding of Goodwill of Colorado as a local community partner with local community mission impact

Use data and feedback to continuously improve strategy and execution and report outcomes to leadership

Qualification

Community engagementEvent planningPublic relationsCommunications strategyContent creationInterpersonal skillsOrganizational skillsProject managementWritten communicationVerbal communication

Required

A Bachelors degree in Communications, Marketing, Public Relations, Nonprofit Management, and/or a related field is required

A minimum of 8 years of experience in local community engagement, and/or marketing, communications

Experience as a company spokesperson in the community and with the media

Community engagement experience and community partnership development

Experience planning and executing grass roots events or multi community initiatives

Exceptional written and verbal communication skills

Excellent interpersonal and communication skills, both written and verbal

Strong organizational and project management abilities

Ability to build and maintain relationships with diverse community members and stakeholders

Experience in a nonprofit or mission-driven organization

Flexibility to work evenings and weekends as needed for community events

Experience with event planning

The incumbent will be required and must have the ability to drive for company business

For applicants/employees to qualify for inclusion on the Goodwill driver insurance schedule, for purpose of driving Goodwill fleet vehicles, or for purpose of receiving company mileage reimbursement they must be at least: 19 years of age (not engaged in passenger transportation), 25 – 70 years of age for all passenger transportation services, 21 years of age for CDL

Applicants/employee will be required to undergo a Motor Vehicle Record (MVR) check and background check; applicants/employees must disclose all moving traffic violations or vehicle crashes (within the last five (5) years)(Note: not all violations are a disqualification for employment and each case will be reviewed by the insurance carrier); must have valid Colorado State driver license; must also be able to operate company vehicle, and adhere to all Federal, State, and local laws governing vehicle operation. Applicants/employees using their personal vehicle for company business (receiving company mileage reimbursement), must have valid vehicle insurance, valid driver license, and vehicle must be in roadworthy condition