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NEOGOV · 1 day ago

Permit Technician I/II - Public Works

City of Anaheim, CA

Full-time, Part-time

Onsite

Entry, Mid Level

$58K/yr - $74K/yr

1+ years exp

The City of Anaheim Public Works Department is seeking Permit Technician I or II to support the customer service counter. The role involves providing assistance regarding permit application requirements, issuing permits, and maintaining records to ensure compliance with established regulations.

GovTechHuman ResourcesInformation TechnologySoftware

No H1B

Responsibilities

Provide information and assistance to the general public, contractors, and engineers at the permit counter, via e-mail, and over the phone regarding permit application requirements and processes, Public Works standards and regulations, plan requirements and permit fees

Receive and review permit applications and related drawings for accuracy, completeness and compliance with established regulations; issue and record approved permits; calculate, collect fees and reconcile daily receipts; categorize permit by type, and revenue collected

Receive plan check submittals; route plans as appropriate for checking; receive approved plans to calculate fees; inform customers, and developers of plan check status by researching an automated system, logs, and associated files

Prepare and maintain a variety of records on permit applications, plan submittals and approvals; research incomplete files including applicable fees due and new permits issued

Enter and maintain license information and workers compensation insurance information in the Permit System database

Receive plans and issue permits for right-of-way construction or impacts, and grading and/or drainage improvements. Ability to view and interpret basic GIS utility and right-of-way maps

Perform related duties and responsibilities as required

Qualification

Permit issuance experienceCustomer service skillsBuilding codesMicrosoft Office proficiencyRecord keepingGIS utility mapsAttention to detailTeam-orientedEffective communication

Required

One (1) year administrative support or customer service experience, including experience reviewing public works code requirements. Direct contact with the public is desirable

Principles and practices of effective customer service and permit application review, modern office procedures, methods and equipment, including computers; permit system data filing and retrieval; use of Microsoft office software; principles of basic report preparation; principles and procedures of record keeping

Understand and interpret applicable codes, ordinances, and regulations; to classify, compute, tabulate and categorize data and information for permit process; respond to requests and inquiries from the general public; operate office equipment including computers, printers, an automated tracking system and a variety of software programs including spreadsheet applications; maintain accurate records and files; communicate effectively and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work

Possession of a valid California Driver's License by date of appointment

Two (2) years permit issuance experience for a public agency or its equivalent; or journey-level experience involving building design or construction work including general public contact

Principles and practices of permit application review and approval; building codes, ordinances, and regulations; basic blueprint/plan review; modern office procedures/methods and equipment, including computers; data filing and retrieval; principles of basic report preparation; principles and procedures of recordkeeping; customer service methods and techniques

Analyze and review permit applications and approve as necessary; interpret and apply applicable building codes, ordinances and regulations; assess building valuations and figure appropriate permit fees; maintain complete and accurate records of plan checks and permit issuances; Respond to requests and inquiries from the public; operate office equipment including computers, an automated tracking system and a variety of software programs including spreadsheet applications; communicate clearly and concisely, both orally and in writing; maintain accurate records and files; establish and maintain effective working relationships with those encountered in the course of work

Possession of a valid California Driver's License by date of appointment