Zeta Global · 3 days ago
Lead Senior Business Systems Analyst
United States
Full-time
Remote
Senior Level, Lead/Staff
$140K/yr - $150K/yr
5+ years expZeta Global is an AI-Powered Marketing Cloud that simplifies sophisticated marketing for enterprise customers. The Lead Senior Business Systems Analyst will lead project scoping, define solutions for client implementations, and maintain documentation while collaborating with various teams to ensure successful project execution.
AdvertisingAnalyticsInformation ServicesMarketing
Responsibilities
Lead project scoping:
Gather and define project requirements
Understand client workflows and business goals
Elicit and comprehend use cases
Learn existing technical and data infrastructure
Conduct gap analysis between application and stated customer requirements
Set expectations
Think strategically to define solution recommendation:
Collaborate with Architects and Developers
Estimate project impact (resources / hours)
Document recommended solution
Support client team with presentation and review process
Maintain Documentation:
Draft requirements documents/functional specifications
Update changes throughout the project lifecycle
Author and manage tickets for internal communication
Contribute to successful execution and QA:
Serve as internal SME on the solution
Collaborate with development, QA and production support teams through project lifecycle
Proactively identify and address project risks
Support QA and UAT to ensure requirements are met
Other responsibilities:
Become a product expert
Manage multiple competing priorities through effective organization and communication
Recommend and institute best practice and methodology and tools
Provide guidance to client success team on technical capabilities, staffing and infrastructure needs
Qualification
Required
Management experience of similar roles
Experience contributing to project documentation including Business requirements documentation, specifications, SOWs, LOE's, etc
Ability to understand and represent the needs of the end user in a software development environment
Strong consultative and advisory skills
Excellent written and verbal communications
Strong MS Office skills (Word, Excel, PowerPoint)
Ability to acknowledge marketing and strategic needs to assess and recommend technical requirements
Ability to communicate complex technical concepts to technical and non-technical audiences
Subject matter expert thought leader (supports organization's processes and procedures and can implement a new product or major modifications from start to finish)
Web-services experience with RESTful APIs desired
5+ years of experience with software implementation from requirement through design, development, and user acceptance
Bachelor's Degree or higher in technology-related field or relevant experience in implementing software
4+ year's experience using Snowflake
Benefits
Unlimited PTO
Excellent medical, dental, and vision coverage
Employee Equity
Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!!
Company
Zeta Global
Zeta offers technology and marketing services to help brands acquire, engage, and retain customers.
1001-5000 employees
H1B Sponsorship
Zeta Global has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (20)
2024 (17)
2023 (11)
2022 (6)
2021 (8)
2020 (16)
Funding
Current Stage
Public CompanyTotal Funding
$1.46BKey Investors
BofA Securities
2024-09-04Post Ipo Secondary· $105.26M
2024-09-04Post Ipo Equity· $204.94M
2024-09-03Post Ipo Debt· $550M
Leadership Team
David Steinberg
CEO, Co-Founder, and Chairman of the Board
Christian Monberg
Chief Technology Officer
Recent News
The Motley Fool
2026-01-16
Destination CRM
2026-01-07
Company data provided by crunchbase