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Vitan Equipment · 2 weeks ago

Customer Support Sales Representative

Canton, MI

Full-time

Onsite

New Grad, Entry Level

Vitan Equipment is a full-service material handling business seeking a Customer Support Sales Representative to drive sales growth and deliver exceptional service. The role focuses on building strong customer relationships, identifying sales opportunities, and providing tailored solutions while managing existing accounts and ensuring customer satisfaction.

Industrial ManufacturingMachinery ManufacturingManufacturing

Responsibilities

Serve as the primary point of contact for existing customers, ensuring satisfaction and repeat business

Conduct regular check-ins, follow-ups, and business reviews to identify new sales opportunities

Provide support and product recommendations based on customer requirements

Meet or exceed monthly and quarterly sales targets for both product and service sales

Identify new business opportunities within assigned territory

Generate quotes, proposals, and contracts in our company CRM

Process sales orders and coordinate delivery, service scheduling, and follow-up

Work closely with Territory Managers, Service Teams, and Parts Departments to ensure seamless customer experiences

Utilize CRM tools to track customer interactions, sales pipeline, and performance metrics

Provide market awareness and competitor feedback to improve sales strategies

Qualification

Sales targetsCRM systemsMicrosoft OfficeOEM quoting softwareRelationship buildingMulti-taskingCommunication skillsProblem-solving skillsNegotiation skillsAttention to detail