Total Care Connect · 2 weeks ago
Community Health Coordinator
Columbus, OH
Full-time
Onsite
New Grad, Entry Level
$50K/yr - $55K/yrTotal Care Connect is a mobile integrated health organization delivering in-home clinical and preventive care. The Community Health Coordinator plays a critical role in supporting mobile wellness programs by managing community engagement and event operations to ensure successful wellness events.
Hospital & Health Care
Responsibilities
Conduct outbound calls and texts to members scheduled for upcoming mobile wellness events
Confirm attendance, provide directions, answer questions, and support transportation needs
Track confirmations, cancellations, and reschedules in TCC’s internal systems
Update internal teams on roster status, anticipated attendance, and scheduling needs
Prepare day-of attendance lists and communication summaries for the care team
Serve as the on-site TCC representative at all mobile wellness events
Partner closely with the care team and any on-site partner representatives
Greet members, manage check-in, and ensure a warm and professional experience
Monitor event pace, identify bottlenecks, and adjust flow as needed
Communicate with members running late or needing on-the-spot support
Manage walk-ins, last-minute schedule changes, and real-time logistics
Set up TCC signage, materials, supplies, and technology before each event
Assist with event breakdown, cleanup, and post-event documentation
Represent TCC professionally at community events and outreach activities
Build and maintain positive relationships with community partners and event hosts
Support the creation of member-facing materials such as flyers, reminders, and directions
Capture on-site feedback from members and partners to support program improvement
Identify opportunities to increase awareness, attendance, and community presence
Qualification
Required
High school diploma or GED required
Experience in community outreach, event coordination, customer service, or field operations
Excellent communication, relationship-building, and customer service skills
Strong organizational abilities with the capacity to manage multiple moving parts
Comfortable working alongside a clinical care team in a fast-paced mobile setting
Ability to work independently and 'own' events end-to-end
Willingness to travel throughout Ohio (company rental may be available when appropriate)
Ability to work occasional early mornings or weekends based on event schedules
Preferred
Associate's or Bachelor's degree preferred
Healthcare, public health, EMS, or social services experience is a strong plus
Benefits
Health, dental, vision insurance
Paid time off
401(k)/retirement
Disability
Company
Total Care Connect
Total Care Connect provides mobile healthcare that goes beyond the walls of the traditional healthcare environment and focuses within the walls of the patient’s home.
Founded in 2023Columbus, Ohio, US
11-50 employeesFunding
Current Stage
Early StageCompany data provided by crunchbase