Raptor Technologies · 2 weeks ago
Senior Product Manager – Safety Training & Compliance
Houston, TX
Full-time
Onsite
Senior Level, Lead/Staff
10+ years expRaptor Technologies is a company dedicated to enhancing school safety through innovative software solutions. The Senior Product Manager will lead the development and execution of products aimed at helping K-12 schools with safety training and compliance, while also managing legacy systems and driving customer satisfaction and adoption.
SecuritySoftware
Responsibilities
Collaborate with the Product Management team and stakeholders to understand customer, business and market needs; ensure alignment with product portfolio vision and the portfolio roadmap for our safety training and compliance suite plus legacy PublicSchoolWORKS
Develop and own the product strategy to increase customer adoption and drive new sales, leveraging a cloud-based, mobile enabled SaaS platform
Partner with Product Marketing to understand market needs, direction, trends, and competitive market forces
Work directly with customers to understand their current needs and leverage these relationships in validating product direction and ideas
Interface and engage with our client services and professional services teams to understand and address faster time to implementation and improved customer experience
Evaluate and understand strategic customer and market needs to inform the prioritization of sprint planning and the direction of product roadmaps
Utilize Agile best practices to collaborate with engineering and design leads in the definition and prioritization of customer and internal user requirements, technical debt, security vulnerabilities, system bugs, and any other necessary work to establish a groomed backlog of work for product development
Utilize product discovery techniques and metrics to evaluate and understand product usage, risk, data, and analytics to inform product decision making
Develop and deliver on realistic, aggressive delivery timelines in coordination with product management, development, creative and other stakeholders
Provide overall product leadership to resolve any impediment across the whole product life cycle for Hosting, Support, Marketing, Training, and Sales which are preventing the achievement of desired outcomes
Manage the product life cycle from conception through release, organizational readiness, go-to-market, and beyond to ensure adoption and monetization goals are achieved for the customer and Raptor
Define and communicate the product vision and roadmap for short-term, mid-term, and long-term horizons
Maintain a high degree of communication across technology, development, support, implementations, sales and marketing departments in the execution of these goals
Develop, present, and execute product plans, partnering strategies, product positioning, white papers, product briefs, sales training, partner training and competitive analysis
Service as the subject matter expert for your product; participate in and give presentations, and demonstrations internally as well as at conferences, training sessions, customers, and partners
Travel as needed to attend conferences, assist the sales team, speaking engagements, and product team meetings
Other relevant projects, as needed
Qualification
Required
Approximately 10 years of Software Product Management experience
Experience in K12 is strongly preferred
Bachelor's Degree in Computer Science, Engineering, Business, or related discipline. Education requirements may be satisfied with commensurate experience
Strong experience in SaaS and cloud-based products a must
Strong agile SDLC experience a must (with use of JIRA, Atlassian, Confluence)
Mobile ecosystem a plus
Strong leadership and project management skills
Highly organized with the ability to prioritize and track multiple tasks to successful completion
Ability to effectively present and interact with all levels up to executive-level management
Strong verbal and written communication skills, strong analytical, technical and problem-solving skills, ability to manage multiple projects simultaneously, flexibility and adaptability to change, strong decision-making and critical thinking skills
Enjoy working in highly active and collaborative cross-functional agile product team environment
Understanding of user-centered design and testing methodologies, subsystems, and usability and accessibility concerns
Highly responsive and participates proactively and constantly in the team activities
Strong ownership of your product and ability to lead the team through peer collaboration and influencing others to deliver quality solutions in a timely manner
Proven ability to analyze and synthesize information and convert it into actionable plans and business cases
Benefits
Remote-first philosophy
Flexible paid time off
Paid parental leave
11 Paid holidays per year
Workplace flexibility
Affordable health coverage (medical, dental, vision), paid 100% for employee only medical
401(k) employer contribution to help you plan for the future
Company paid life insurance, STD, and LTD
Company
Raptor Technologies
Raptor Technologies is a developer of visitor management systems used to provide possible protection for every child in school.
201-500 employees
H1B Sponsorship
Raptor Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
JMI Equity
2025-11-28Private Equity
2025-11-28Acquired
2018-11-19Private Equity
Leadership Team
Gray Hall
Chief Executive Officer
Recent News
2025-11-28
Company data provided by crunchbase