The Restaurant Store · 2 weeks ago
Customer Solutions Internship - Summer 2026
Lancaster, PA
Internship
Onsite
Intern
Start in 2026 SummerThe Restaurant Store is one of Pennsylvania’s fastest-growing companies, seeking a Customer Solutions Intern to enhance customer loyalty and support foodservice professionals worldwide. The role involves providing efficient solutions to customer inquiries, ensuring they have up-to-date information about their orders, and fostering a positive team environment.
E-CommerceFood ProcessingRetailWholesale
Responsibilities
Provide friendly, efficient, and accurate solutions for customers with the goal of customer loyalty and increased business sales
Listen to and analyze customers' issues, investigate problems, and provide strategic solutions
Ensure that customers always have the most complete and up-to-date information about the status of their orders
Communicate product or service issues as they arise within the Customer Solutions department, as well as with any additional relevant departments
Foster a team-oriented environment by maintaining a positive, professional attitude in all correspondence, both within and outside the company
Be willing to remain flexible and adapt to change as we continue to grow as a company
Take initiative and use strategic thinking to ensure that The Restaurant Store is the leader in the online foodservice industry
Learn about the foodservice industry and the products that we sell
Communicate with customers through phone, email, and chat about their order status and available products
Guide customers through the website while providing online shopping assistance and product help
Complete relevant department projects as needed
Qualification
Required
Excel in communication
Strong commitment in providing hospitality
Provide friendly, efficient, and accurate solutions for customers
Listen to and analyze customers' issues
Investigate problems and provide strategic solutions
Ensure that customers have the most complete and up-to-date information about their orders
Communicate product or service issues as they arise
Foster a team-oriented environment
Maintain a positive, professional attitude in all correspondence
Be willing to remain flexible and adapt to change
Take initiative and use strategic thinking
Learn about the foodservice industry and the products
Communicate with customers through phone, email, and chat
Guide customers through the website while providing online shopping assistance
Work is performed while sitting/standing and interfacing with a personal computer
Ability to communicate effectively using speech, vision, and hearing
Regular use of hands for simple grasping and fine manipulations
Occasional bending, squatting, crawling, climbing, and reaching
Ability to occasionally lift, carry, push, or pull medium weights, up to 50lbs
Driven and motivated
Show passion for helping people sustain and grow their restaurant business
Demonstrate the ability to learn and problem solve while handling multiple priorities
Can work well independently or as part of a cohesive team
Have a strong work ethic
Provide excellent communication
Can work in-office from Lancaster, PA
Bring ambition to excel at one of PA's fastest-growing companies
Benefits
401(k) matching
Employee Assistance Program
Company Discounts
On-Site Fitness Centers
Dog-friendly Offices
Company
The Restaurant Store
The Restaurant Store is a wholesale and retail company that provides a wide range of food service equipment and restaurant supplies online.
Founded in 1993
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase