Entry Level Slot Technician jobs in United States
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Hollywood Casino St. Louis · 1 week ago

Entry Level Slot Technician

Hollywood Casino St. Louis is part of PENN Entertainment, a leading provider of integrated entertainment and gaming experiences. They are seeking an Entry Level Slot Technician responsible for the repair, maintenance, and operation of slot machines, as well as ensuring compliance with company policies and guest service standards.

Entertainment

Responsibilities

Adheres to established departmental and property policies and procedures regarding guest service standards
Responsible for the repair, maintenance, and general operating condition of slot machines
Diagnoses and repairs mechanical and electronic slot machine malfunctions with minimal guidance or assistance
Replaces parts and circuit boards which have caused malfunctions; may repair some circuit boards, with assistance
Utilizes shop machines to fabricate standard or routine parts
Maintains moderate skill levels in mechanical and electronic functions, with possible advanced skills in either
Responsible for the inspection, installation, and removal of slot machines
Maintains player-tracking system and EZ Pay equipment
Responsible for completing all regulatory and company operational logs/forms correctly (e.g., slot machine meter logs, parts logs, conversion forms, etc.)
Performs all other related and compatible duties as assigned
Maintains strict confidentiality in all company matters

Qualification

Slot machine repairMechanical skillsElectronic skillsCustomer serviceMicrosoft OfficeProblem-solvingWritten communicationVerbal communicationInterpersonal skillsConfidentialityTeam collaboration

Required

Applicant must be at least 21 years of age
Must be able to obtain and maintain a valid gaming license
General understanding of Computers
Must have strong problem-solving, analytical, customer service, and interpersonal skills
Must have excellent written and verbal communication skills; must be fluent and literate in English
Ability to maintain a high level of confidentiality and professionalism
Ability to work collaboratively and communicate effectively with guests and team members at all levels of the organization
Must have the ability to interact with guests, staff, and colleagues and resolve problems and conflicts in a diplomatic and tactful manner
Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues
Ability to write routine reports and correspondence
Must be proficient in Microsoft Office applications

Benefits

Day-one medical coverage
401(k) matching
Annual performance bonus
Paid time off

Company

Hollywood Casino St. Louis

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Hollywood Casino St. Louis – Eat. Sleep. Play.

Funding

Current Stage
Late Stage

Leadership Team

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Paige Kuykendall, PHR
HR Business Partner
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Company data provided by crunchbase