Customer Service Representative jobs in United States
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Ortho Molecular Products · 8 hours ago

Customer Service Representative

Ortho Molecular Products is dedicated to transforming the practice of medicine by assisting healthcare providers with innovative solutions. They are seeking a Customer Service Representative to deliver excellent customer service, process orders, and facilitate communication to ensure customer satisfaction.

Health Care
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Responsibilities

Answering all inbound customer phone calls, delivering excellent customer service
Set up, maintain, and process orders for customer accounts
Facilitate communication between departments to ensure customer satisfaction
Assist our outside sales team on inquiries relating to serving our customers
Provide input and participate in projects and meetings designed to improve the customer service our customers receive

Qualification

Customer serviceCall center experienceComputer basicsCommunication skillsTeam collaboration

Required

Answering all inbound customer phone calls, delivering excellent customer service
Set up, maintain, and process orders for customer accounts
Facilitate communication between departments to ensure customer satisfaction
Assist our outside sales team on inquiries relating to serving our customers
Provide input and participate in projects and meetings designed to improve the customer service our customers receive
This is an entry level position in a Customer Service role
While a High School education is required
We're looking for someone with a solid grasp of computer basics, including Windows, Excel, Word, Outlook, and Internet usage
Applicants must be legally authorized to work for ANY employer in the US

Preferred

Call center experience is preferred
Having a college degree would be a great advantage

Benefits

Health, Dental, Vision, Life, 401K with matching, HSA with company contribution.
Earn up to 15 paid days off annually
Paid Holidays.
Company-paid on-site wellness meals.
Gym membership reimbursement.
Employee Assistance Program.
Voluntary benefits: short-term disability, whole/term life, hospital indemnity, critical illness, accident expense.
Opportunities for growth and development such as company university and tuition reimbursement options.
On-staff health coach, one-on-one or group coaching.
Health and wellness initiatives: walking challenge, weight loss challenge, health risk assessment and more!

Company

Ortho Molecular Products

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Ortho Molecular Products is an ortho molecular products in Woodstock.