The Animal Cardiology Center ยท 1 week ago
Client Care Coordinator
Brooklyn, NY
Full-time
Onsite
Entry, Mid Level
$20/hr - $23/hr
2+ years expThe Animal Cardiology Center (TACC) is a state-of-the-art specialty practice seeking a Client Care Coordinator to join their team in Brooklyn. The role involves being the first and last point of contact for clients, providing excellent customer service, managing appointments, and collaborating with clinical staff.
Non-profit Organization Management
Responsibilities
Greet clients and patients, deliver best in class customer service, and ensure all client questions are answered in an informative and friendly manner
Communicate and collaborate with colleagues regarding patient care and client questions
Document communications and conversations
Manage the appointment schedule
Receive payments for services rendered and oversee daily financial reconciliation
Perform intake and discharge duties
Perform general administrative duties
Answer multiple phone lines
Maintain common areas
Qualification
Required
2+ years of experience in a customer service or client facing role
Excellent written and verbal communication skills
Comfort working around all types of dogs and cats
Exceptional organizational skills with a keen eye for detail
Adaptability and focus in a busy environment
A passion for animals
Preferred
Veterinary Preferred
Benefits
Comprehensive medical, dental and vision coverage
FSA/HSA
Generous paid time off, up to 120 hours of PTO per year
401(k) with a company match
Paid Parental Leave
Scrub Allowance
Elective benefits through MetLife
Employee pet discounts
Discounted pet insurance
Company
The Animal Cardiology Center
The Animal Cardiology Center is New York City's premier veterinary cardiology-only practice. Led by board certified veterinary cardiologist Dr.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase