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OrthoArizona · 2 weeks ago

Accounts Receivable Representative

Chandler, AZ

Full-time

Onsite

Entry Level

1+ years exp

OrthoArizona is one of Arizona’s largest privately owned orthopedic practices, dedicated to providing comprehensive orthopedic and sports medicine care. The Accounts Receivable Representative will be responsible for preparing and submitting claims, resolving billing concerns, and ensuring accurate patient account management.

Health CareMedical

Responsibilities

Prepare, review, and submit clean claims

Available and able to answer account questions from insurance companies, patients, staff, and providers

Identify and resolve patient account billing concerns, requests, and complaints

Evaluate patient's financial status and monitor payment plans in accordance with practice guidelines

Investigate and review all outstanding A/R accounts to ensure prompt and proper payment

Perform various account collection activities

Receive, process, and post patient credit card payments

Prepare reports to identify and resolve claim and account issues

Monitor accounts for accurate billing information and correct accordingly

Prepare and monitor patient billing statements

Complete appropriate account adjustments with strict adherence to practice guidelines

Respond quickly and appropriately to email and telephone messages

Complete required monthly audits

Keep supervisor informed of all issues and concerns related to patient accounts

Compliance with HIPAA, OSHA, red flag rules

All other duties as assigned

Using state or federally regulated websites may require personal login credentials

Qualification

Health insurance knowledgeBillingCoding regulationsPractice management softwareEMR knowledgeComputer skillsMedical office functionsHCP trainingCommunication skills