Ally · 2 weeks ago
Director – Operational Risk Quality Assurance
Detroit, MI
Full-time
Hybrid
Mid, Senior Level
$125K/yr - $190K/yr
7+ years expAlly Financial is a leading digital financial services company focused on customer-centric solutions and innovative financial services. They are seeking an Operational Risk Quality Assurance Director to set and implement the strategic vision for the Operational Risk Quality Assurance Program, managing day-to-day activities and ensuring adherence to policies and standards. The role involves overseeing a team, establishing relationships with business partners, and supporting internal and external audits.
AutomotiveFinanceFinancial Services
Responsibilities
Oversee a team of managers and analysts and will be responsible for their growth and development
Establish and oversee the execution of the Operational Risk Quality Assurance Annual Plan
Demonstrate strong subject matter expertise for all relevant key functions and Programs where Quality Assurance activities are performed
Develop and maintain strong relationship with key business and IRM partners and leaders; establish routine communication to report relevant trends and findings
Support all related internal and external audits/inquiries for support key Operational Risk functions and Programs as requested
Support the growth and development of the Operational Risk Quality Assurance team (coaching/mentoring)
Drive a supportive and collaborative team culture
Identify and implement process improvement and automation opportunities
Qualification
Required
7+ years' progressive experience in the Financial Services/Banking Industry required, preferably with experience in Risk Management or applicable line of business (e.g., compliance, testing and monitoring, or audit)
Experience managing, developing and building teams required; 3+ years leadership experience preferred
Excellent communication (both written and oral) and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels
Demonstrated knowledge of testing and monitoring concepts and/or auditing standards
Strong leadership skills and learning agility with the ability to coach, mentor, and delegate
Well-developed project management, analytical and decision-making skills with the ability to manage complex and time sensitive deliverables
Ability to leverage technical expertise and relationships to contribute to strategy and drive business results
Detail-oriented, organized, energetic, motivated, and action-oriented
Knowledge of common risk management framework and methodologies
Comfortable working in an evolving and dynamic environment
Conflict management skills and/or demonstrated the ability to handle difficult situations with stakeholders or teammates
Ability to communicate with senior and executive leadership
Expertise in using technology solutions to drive strategic initiatives; experience with Archer and/or being GRC product owner preferred
Proficient at Issue/exception identification, problem-solving/troubleshooting, and escalation
Ability to prioritize, work independently, pay attention to details and drive process improvements
Experience developing and utilizing reporting solutions for both ongoing monitoring routines and leadership reporting
Expert proficiency with Microsoft Office products (Excel, Word, PowerPoint, etc.)
Bachelor's degree in related field strongly preferred, MBA is ideal
CPA or CIA designation is preferred
Preferred
3+ years leadership experience preferred
Experience with Archer and/or being GRC product owner preferred
Bachelor's degree in related field strongly preferred, MBA is ideal
CPA or CIA designation is preferred
Benefits
Time Away: Program starts at 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly (time off days are prorated based on start date and program varies based on full or part-time status and management level).
Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.
Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
Building a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.
Work-Life Integration: other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.
Other compensations: depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.
Company
Ally
Ally Financial Inc. (NYSE: ALLY) is a leading digital financial services company and a top 25 U.S.
10001+ employees
H1B Sponsorship
Ally has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (8)
2023 (9)
2022 (13)
2021 (9)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
$1.75B2024-12-13Post Ipo Debt· $1B
2022-11-07Post Ipo Debt· $750M
2014-04-10IPO
Leadership Team
Russ Hutchinson
Chief Financial Officer
David Holland
Senior Vice President
Recent News
2026-01-13
2025-12-29
MarketScreener
2025-12-10
Company data provided by crunchbase