Hollywood Casino St. Louis · 3 weeks ago
Sportsbook Representative (Pending Regulatory Approval)
St Louis, MO
Part-time
Onsite
New Grad, Entry Level
$17/hr - $17/hr
0+ years expHollywood Casino St. Louis is a part of PENN Entertainment, seeking talented individuals who are passionate about providing exceptional guest service in a fast-paced environment. As a Sportsbook Representative, you will manage sports wagers, ensure compliance with gaming regulations, and assist guests with their betting inquiries.
Entertainment
Responsibilities
Accurately write, verify, and pay tickets for sports wagers in accordance with departmental policies and jurisdictional gaming regulations
Maintain an assigned cash bank throughout the shift, ensuring accurate handling of payments and change
Ensure sportsbook stations are fully stocked and maintained in a clean and orderly condition
Process sports wagers and payouts in a timely and precise manner
Reconcile cash bank at the end of each shift, adhering to established cash-handling procedures
Clearly explain betting lines, odds, and wagering rules to guests
Comply with Title 31 and Suspicious Activity Reporting (SAR) requirements
Provide courteous and knowledgeable assistance to guests, including information on property amenities and activities
Create and input player tracking cards
Promptly escalate guest concerns or suspicious activity to management
Perform additional duties as assigned
Maintain strict confidentiality in all company and departmental matters
Qualification
Required
Must be at least 21 years of age
Proficient cash-handling skills; minimum six (6) months of cash-handling experience
Ability to work as a part of a team in a high-stress and high-volume environment and maintain attention to detail
Ability to work in and adapt to a dynamic and frequently changing environment
Ability to adhere to and execute established department policies and procedures
Working knowledge of sports
Basic math skills to calculate winnings based on odds
Basic computer skills
Excellent guest service skills
Ability to maintain professional, neat, and well-groomed appearance, adhering to department and company standards
Benefits
Day 1 medical, dental, & vision benefits!
Uber benefit for nearby metro stops.
Recognition programs with cash rewards, gift cards, & more.
Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.
Company
Hollywood Casino St. Louis
Hollywood Casino St. Louis – Eat. Sleep. Play.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Paige Kuykendall, PHR
HR Business Partner
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