Specialist - Omni Activation jobs in United States
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Hard Rock Digital · 1 month ago

Specialist - Omni Activation

Hard Rock Digital is focused on becoming the best online sportsbook, casino, and social gaming company. They are seeking an energetic Omni Activation Specialist to support live brand activations that drive customer acquisition and engagement.

Computer Software

Responsibilities

Oversee activation setup, execution, and breakdown. Ensure all materials and signage are correctly placed and functional
Manage brand ambassadors and serve as point of contact to escalate customer inquiries and troubleshoot challenges
Ensure that brand ambassadors are well-trained, aligned with brand messaging, actively engaged with customers, and represent Hard Rock Bet with professionalism
Maintain ongoing inventory of promotional materials and event supplies
Track KPIs and gather feedback from brand ambassadors, customers and venue partners to help compile post-event reports and inform future activations
Monitor the sports calendar (professional, collegiate, local events) to identify relevant activation opportunities aligned with our audience and business goals
Stay up to date on events and happenings at partner venues and propose ways to activate with purpose and creativity
Collaborate with internal teams to align activations with brand campaigns, product launches, or other business objectives

Qualification

Event managementCustomer serviceMarketing experienceAnalytical thinkingProactive approachCommunicationTeam-player attitudeRelationship building

Required

1-2 years' experience in marketing, event management, sales, or customer service
Proactive, solution-oriented and excited about customer-facing work
Flexibility with schedules and ability to travel when needed
The ability to work late nights, weekends, and holidays depending on assigned schedule
Must be able to work standing/walking for long periods of time, with or without reasonable accommodation
Must be able to lift/move up to 40 pounds
Strong communication skills (written, verbal) and a team-player attitude
Ability to build and maintain strong relationships with internal & external partners
A track record of analytical thinking & outside the box solutions to achieving business goals

Benefits

Competitive pay and benefits
Startup culture backed by a secure, global brand.
Opportunity to build products enjoyed by millions as part of a passionate team.

Company

Hard Rock Digital

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Hard Rock Digital is building the future of online sports betting and interactive gaming.

Funding

Current Stage
Late Stage

Leadership Team

M
Marlon Goldstein
Executive Managing Director & CEO
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Earl Mitchell
SVP Predictive Analytics
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Company data provided by crunchbase