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Vanta · 2 weeks ago

Collections Lead

United States

Full-time

Remote

Mid, Senior Level

$118K/yr - $139K/yr

4+ years exp

Vanta is a company focused on helping businesses earn and prove trust through continuous security monitoring. The Collections Lead will drive the execution and improvement of collections and accounts receivable processes, partnering with various teams to enhance cash flow and customer payment experiences.

Artificial Intelligence (AI)ComplianceCyber SecurityInternetSoftware

Growth Opportunities

Responsibilities

Lead cross-functional collections and accounts receivable initiatives as an individual contributor, improving cash conversion, reducing delinquency, and scaling the order-to-cash function

Design and implement improvements to collections workflows, dunning strategies, dispute resolution, and internal controls to support audit readiness and SOX compliance

Partner with Finance, RevOps, Sales, Customer Experience, and Business Systems on system enhancements, including automation, integrations, and ERP optimizations (e.g., NetSuite, Salesforce, Stripe)

Drive month-end and quarter-end AR readiness, ensuring accurate aging, reserves, and reporting to support close timelines and financial accuracy

Analyze and communicate collections and AR performance metrics (e.g., DSO, delinquency rates, recovery trends), translating insights into actionable improvements

Create, document, and maintain collections SOPs, playbooks, and controls to ensure consistent execution and scalability

Act as a subject-matter expert for collections and AR, providing guidance and best practices to cross-functional partners without direct people management responsibilities

Qualification

Collections processesAccounts receivableERP systemsSOX complianceProcess designAutomationFinancial reportingAdvanced ExcelProactive mindsetCommunication skillsDetail-oriented

Required

4–6 years of experience in collections, accounts receivable, finance operations, or order-to-cash roles, ideally in a SaaS, usage, or subscription-based business

Demonstrated success owning complex initiatives as an individual contributor, including process design, automation, or systems improvements

Strong understanding of ERP, CRM, and billing/collections tools (NetSuite, Salesforce, Stripe, Intercom, Metronome, Orb)

Familiarity with SOX compliance, AR controls, and reserve methodologies; understanding of revenue recognition (ASC 606) is a plus

Advanced Excel/Google Sheets skills (pivot tables, lookups, aging analysis, variance analysis)

Strong written and verbal communication skills, with the ability to influence stakeholders and drive alignment without formal authority

A proactive, detail-oriented mindset with strong ownership, capable of prioritizing and executing in a fast-paced, evolving environment