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Rosecrance Behavioral Health · 2 hours ago

Office Coordinator

Galena, IL

Full-time

Onsite

New Grad, Entry Level

$19.32/hr - $19.32/hr

Rosecrance Behavioral Health has been providing behavioral health services for over a century, empowering individuals and families to overcome substance use and mental health challenges. The Office Coordinator will provide clerical and administrative services to support operations and assist departmental staff and program clients.

Health Care

Responsibilities

Work scheduled hours and additional hours when necessary. Overtime may be required

Type all documents and correspondence relating to client files as requested

Type forms and handouts used in the treatment process as requested

Maintain/update all program documents as requested

Provide administrative support to team members and clients of the program

Provide support for program and client chart audit and compliance reviews as requested

Responsible for monitoring stock of office supplies and reordering as necessary

May be responsible for management of petty cash and collection of client co-payments

Perform secure handling of cardholder data, including encryption, data storage limitations, and adherence to security protocols

Participate in mandatory Payment Card Industry (PCI) training, and regular security assessments, all aligned with PCI Data Security Standard (DSS) guidelines

Understand and comply with all of the principles established by the Rosecrance Corporate Compliance Program and Code of Conduct

Perform all responsibilities in compliance with the mission, vision, values and expectations of Rosecrance

Deliver exceptional customer service consistently to every customer

Serve as a role model for other staff, clients and customers and demonstrate positive guest relations in representing Rosecrance

Assume other related responsibilities as assigned by leadership

Qualification

Electronic healthcare recordsComputer proficiencyCustomer service experienceMedical terminologyWindows-based environmentSpellingGrammarCommunicationOrganizational skills

Required

High school diploma or equivalent combination of education, training and experience

Computer proficiency required

Proficiency of electronic healthcare records required

Strong written and verbal communication

Organized with the ability to prioritize and multi-task

Excellent spelling, proofreading and grammar skills

Experience or training in a Windows-based computer environment

Preferred

Customer service experience preferred

Knowledge of medical terminology preferred

Benefits

Medical, dental, and vision insurance (multiple plan options to meet your needs)

401(k) with employer match & discretionary contribution

Group Life Insurance, LTD and AD&D

Tuition assistance & licensure/certification reimbursement

Paid Time Off, sick time, bereavement leave

Referral program earning up to $1,000 per hire!

Wellness program, including an on-site gym at select facilities

Discounts at participating retailers

Daily pay available through UKG Wallet for financial flexibility

Company

Rosecrance Behavioral Health

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Rosecrance is a private not-for-profit organization offering behavioral health services for children, adolescents, adults and families throughout the country.

Founded in 1916