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Community Foundation for Greater Atlanta · 2 weeks ago

Director of Organizational Effectiveness

Atlanta, GA

Full-time

Onsite

Director/Executive

$125K/yr - $135K/yr

The Community Foundation for Greater Atlanta is one of the nation’s premier philanthropic institutions, managing over $1.6 billion in assets. The Director of Organizational Effectiveness serves as a key partner to the COO, enhancing operational efficiency and cross-functional coordination while driving strategic initiatives and change management efforts.

CharityCommunitiesNon Profit

Responsibilities

Advance the COO’s Strategic and Operational Priorities

Translate the COO’s annual priorities into clear workplans, milestones, and cross-functional deliverables

Track progress toward key operational goals, surfacing risks, dependencies, and recommended actions

Prepare decision memos, briefings, and materials that support the COO’s leadership of the Foundation’s internal operations and strategic initiatives

Strengthen Cross-Functional Alignment & Internal Coordination

Serve as a strategic connector across Finance & Accounting, Legal/Compliance, IT, Operations, People & Culture, and community-facing teams to ensure alignment and clarity

Design, facilitate, and follow through on COO-led meetings (operations of leadership meetings, cross-functional project teams, etc.)

Support the COO in establishing predictable operating rhythms and ensuring key decisions to translate into action

Lead Operational Improvement & Systems Adoption Efforts

Partner with Finance, IT, Operations, and other systems leads to promote consistent, effective use of enterprise tools and platforms

Coordinate documentation of core processes, workflows, and standard operating procedures to increase clarity and efficiency

Identify areas where processes create friction for staff and recommend improvements rooted in operational excellence and equity

Support Change Management & Organizational Transformation

Design and support change management plans for major operational initiatives (e.g., process redesigns, technology rollouts, structural changes)

Engage stakeholders across teams to ensure clarity, alignment, and adoption

Collect feedback, track adoption, and help the COO determine when pivots or reinforcements are needed

Enable Performance Management & Organizational Learning

Partner with Finance and People & Culture to align KPIs, dashboards, and key operating metrics

Synthesize operational data and qualitative insights into clear recommendations for the COO and leadership team

Maintain learning loops that highlight patterns, operational barriers, and opportunities for improvement

Strengthen Internal Communication, Culture, and Connection

Support internal communication related to operational priorities, upcoming changes, and “ways of working” expectations

Partner with People & Culture and MarComm on onboarding, all-staff meetings, retreats, and other experiences that reinforce clarity, connection, and shared purpose

Build trust across departments by maintaining strong relationships, offering support, and surfacing themes to the COO with discretion

Qualification

Change ManagementOperational ImprovementCross-Functional CoordinationPerformance ManagementOrganizational LearningRelationship BuildingCommunication Skills